Chrispo David Mkambula
Dar Es Salaam
Summary
Friendly store floor manager specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products.
Overview
12
12
years of professional experience
Work History
Store Floor Manager
MR PRICE Tanzania
01.2017 - 09.2024
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Store Associate
MR PRICE Tanzania
10.2012 - 01.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Education
Ordinary Level -
Kigamboni Secondary School
Dar Es Salaam, Tanazania10.2005
Basic Level -
Msasani Primary School
Dar Es Salaam, Tanzania11.2001
Skills
Strong communication and negotioation skills
Strong analytical and problem solving ability
Ability to work independant and as part of a team
Knowleadge of market trend and customer behavior
Goal driven oriented
Timeline
Store Floor Manager
MR PRICE Tanzania
01.2017 - 09.2024
Store Associate
MR PRICE Tanzania
10.2012 - 01.2017
Ordinary Level -
Kigamboni Secondary School
Basic Level -
Msasani Primary School