CHARLES SILYOPA
ZANZIBAR
Summary
Dynamic and dedicated Assistant Bartender at Diamond Mapenzi Beach Hotel, known for enhancing customer experiences through personalized service and strong rapport. Demonstrated reliability and punctuality while maintaining impeccable cleanliness and sanitation standards. Skilled in classic cocktails and cash transactions, contributing to a well-organized and efficient bar environment.
Overview
1
1
year of professional experience
Work History
Assistant Bartender
Diamond Mapenzi Beach Hotel
09.2023 - 03.2025
- Closed out cash register and prepared cashier report at close of business.
- Developed strong rapport with regular clientele through engaging conversation, remembering preferences, and providing personalized service.
- Strengthened team efficiency by assisting with opening and closing duties, setting up the bar area, and completing side work as needed.
- Improved bar cleanliness by implementing regular cleaning schedules and maintaining a well-organized workspace.
Education
Certificate Of Hotel Management And Hospitality - Business Administration And Management
Amazon College Dar Es Salaam
Dar Es Salaam 01.2022
Skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and sanitation
- Order taking
- Classic cocktails
- Inventory
- Team training and development
- Conversant in language
- Able to stand number hours
- Glassware management
- Cash and credit transactions
- Maintaining a clean bar
Timeline
Assistant Bartender
Diamond Mapenzi Beach Hotel
09.2023 - 03.2025
Certificate Of Hotel Management And Hospitality - Business Administration And Management
Amazon College Dar Es Salaam
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