Tech-savvy Application Analyst in the banking sector, driven by innovation and process excellence. Skilled in analyzing, optimizing, and supporting core business applications to improve performance and enhance customer experience. Committed to continuous growth and delivering impactful solutions that align with organizational goals.
Overview
3
3
years of professional experience
Work History
Application Analyst
EXIM BANK TANZANIA
Dar es Salaam
06.2025 - Current
Designed technical solutions to resolve business problems and tested new system components for efficiency.
Ensured accurate documentation of all application aspects, including business requirements, client requirements, and technical specifications.
Performed and seek to continuously improve the monitoring of the application environment and supporting infrastructure.
Developed strong technical expertise in banking technology and associated applications to understand the end-to-end transaction flows of applications across Exim bank.
Researched technology application usage and identified opportunities for system improvement and efficiency.
Reached out to business and project managers in the course of work in order to identify and evaluate user and business requirements.
Developed strong relationships with external vendors, business teams, and other upstream and downstream support teams.
Adopted standardization processes, such as the Change Management Process and New Request Process, to ensure effective and efficient workflow.
Planned and conducted simulation of EOM and EOY runs in Collaboration with Enterprise Solutions Architect unit to eliminate any unforeseen incidents for successful completion of EOD/EOM/EOY batch runs.
Second level Support for all the issues related to Core Applications.
Software Developer
TanzMed
Dar es Salaam
02.2025 - 06.2025
Contributed to the development of a mobile health application aimed at improving access to healthcare services across Tanzania.
Learned best practices in mobile development and contributed ideas in a collaborative, fast-paced environment.
Debugged and optimized performance, enhancing user experience based on feedback and real-world use cases.
Learned best practices in mobile development and contributed ideas in a collaborative, fast-paced environment.
Full-stack Developer
EdenConsult
Dodoma
01.2024 - 09.2024
Developed and designed fully functional website (www.edenconsult.co.tz) using Laravel framework, streamlining venue booking and enrollment processes.
Created and launched website www.edenconsult.co.tz, enabling user access to services.
Provided technical support and troubleshot issues to maintain smooth operation of web applications.
ICT Officer (Intern)
Tanzania National Roads Agency (TANROADS)
Dar es Salaam
06.2023 - 09.2023
Provided technical support to staff, resolving IT system, software, and hardware issues to ensure seamless operations.
Set up and managed user accounts, permissions, and access controls to maintain security and accessibility.
Trained employees in IT systems and applications to enhance user capability and confidence.
Collaborated with the IT team to develop and implement technology solutions that improved operational efficiency.
Assisted in the installation, configuration, and maintenance of hardware systems.
Maintained inventory of IT equipment and managed procurement processes.