CATHERINE MUGABE

• Coordinate recruitment, onboarding, and employee documentation processes.
• Maintain employee records, confidential HR files, and personnel databases.
• Coordinate employee travel arrangements, accommodation bookings, and logistics support.
• Process work permits, residence permits, visas, and immigration documentation for expatriate employees.
• Coordinate expatriate arrivals, accommodation, airport transfers, orientation programmes, and travel schedules.
• Liaise with Labour, Immigration, and other government authorities on compliance matters.
• Coordinate meetings, training programmes, workshops, and administrative activities.
• Prepare HR and administrative reports and maintain accurate records.
• Supervise office support staff and ensure efficient office operations.

Ensure compliance with company policies, labour regulations, and workplace safety requirements.

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• Coordinated local and international travel arrangements including flights, accommodation, airport transfers, and travel itineraries.
• Liaised with airlines, hotels, travel agents, and transport service providers to facilitate efficient travel arrangements.
• Organized and coordinated meetings, conferences, workshops, and corporate events.
• Managed reception services, front-office operations, visitor support, and stakeholder engagement.
• Processed work permits, residence permits, and visas for expatriate employees.
• Coordinated expatriate relocation, accommodation, banking, schooling, transport, and orientation services.
• Supervised drivers, office assistants, and support staff.
• Prepared travel schedules, transportation plans, and logistical arrangements for management and staff.
• Managed office facilities, utilities, consumables, hygiene services, and vendor relationships.
• Coordinated boardroom bookings, refreshments, meeting logistics, and executive support services.
• Maintained electronic and physical filing systems and confidential records.
• Liaised with Labour, Immigration, and other regulatory authorities to ensure statutory compliance.
• Ensured efficient day-to-day office administration and business support operations.
• Supported workplace health, safety, and compliance requirements.

Successfully coordinated expatriate travel, accommodation, immigration processes, and executive support services while ensuring compliance with statutory requirements and organizational policies.

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• Verified shipping, cargo, and transportation documentation.
• Matched cargo documents against physical container details and shipment records.
• Prepared vessel loading and discharge documentation.
• Coordinated documentation processes with customs officials, shipping lines, and port stakeholders.
• Verified container numbers, seal numbers, and cargo descriptions.
• Maintained accurate operational records, reports, and databases.
• Supported transportation and logistics operations through efficient documentation control.
• Ensured compliance with operational procedures and documentation requirements.