Catherine Boniface Maiko

§ Supported onboarding and due diligence for transporters, ensuring all HSSEQ documentation was completed, filed, compliant, and graded correctly.

§ Coordinated daily administrative tasks including preparation of safety campaign materials, report filing, and follow-ups on incident investigations and corrective action items.

§ Assisted in maintaining both digital and physical HSSEQ records such as checklists, permits, audits, and training logs.

§ Monitored the implementation of corrective actions and escalated delays or non-compliance to senior HSSEQ staff.

§ Prepared summaries, forms, and registers for internal audits and external inspections.

§ Liaised with Fleet, Operations, and HR teams to align compliance expectations and ensure smooth documentation flow.

§ Contributed to the coordination of safety campaigns, awareness sessions, and routine field visits.

§ Risk Assessment knowledge and practical application.

§ Familiarity with ISO 9001, ISO 14001, ISO 45001, and ISO 22301 standards.

§ Enhanced skills in data management, report writing, and compliance monitoring.

• Manage all cargo documentation, invoices, and inward shipment.
• Manage customs clearance procedures for freight documents.
• Liaise with regulatory authorities on cargo documentation clearance.
• Monitor vessel arrival and departure and update and maintain shipment records.
• Update clients on vessel activities and status of cargo clearance.
• Update database on vessel arrivals, vessel departures and cargo documentation.
• Verify records on incoming and outgoing shipments.

• Attend customer inbound calls.
• Reroute customer inbound calls to appropriate to sales personnel.
• Answer and respond to customer inquiries.
• Assist sales department in maintaining customer relationships.
• Monitor, maintain and schedule customer appointments with sales personnel.

• Receiving and directing all goods and deliveries in and out of the office to the appropriate storage facility.
• Monitoring and taking inventory on a regular basis to compile orders based on requirements.
• Maintaining accurate and organized records to ensure that all reports and invoices are filed and stored correctly.
• Keeping storage areas clean, orderly, and in strict accordance with hygiene laws.
• Ensure that all store requisitions are signed by the appropriate department heads and approved in accordance with the company's operating procedures.
• Verifying that all goods arrived as agreed upon, including the delivery note and quantity.