Carolyne Jomalema

Department of Business Transformation

• Developed and executed corporate investment projects, conducted market research, and performed financial analysis while also offering strategic recommendations. For example, I spearheaded the strategic initiative for establishing a representative office in Dubai, overseeing the entire project lifecycle from inception to execution. Other big projects spearheaded include exploring opportunities in investment banking, life insurance, lease financing, etc.
• Prepared presentations for business unit leaders and senior corporate executives.
• Prepared recommendations, analysis, and progress reports for presentation to management.
• Collaborated with cross-functional teams to develop and implement corporate investment decisions, aligning with the company's goals and objectives.
• Conducted market research and analysis for the identification of new business opportunities, assessment of market trends, and evaluation of competition.
• Monitored progress and performance of corporate investments while making necessary adjustments.
• Conducted due diligence and financial analysis on potential targets.
• I stayed updated on industry developments and trends, incorporating them into company strategy as needed.
• Gathered, analyzed, and interpreted data from financial reports, market research, and customer feedback for identifying business performance trends.
• Developed forecasting models and financial analysis in support of decision-making and strategic planning.

Attachment under the Department of Corporate Banking (DCB).

• Completed rotations in the Origination and Business Analysis unit, as well as with a Private Company and Government units under DCB.
• Developed skills in analyzing businesses for bank facilities, conducting credit appraisals, and overseeing client portfolios for government entities, embassies, and international organizations.
• Handled call report preparation and database updates to streamline decision-making.

Attachment under the Department of Risk and Compliance.

• Conducted a review and validation of the control issue extension request to ensure adherence to the issue extension guidelines and also validated the efforts made to close the issue.
• Improvement of Risk Registers for different departments in the bank.
• Review and validation of submitted KRI input from HQ units (validation of accuracy, completeness of reporting).
• Daily validation of raised risk incidents to ensure correct root cause analysis is designed for the incidents and appropriate actions to remediate the exposure.
• Conducted risk mapping workshop.
• Conducted screening of Enterprise and High-risk accounts.
• Conducted vendor/supplier screening.
• Conducted review of counterparty and corresponding banks' relationships.
• Review of EFT & CTR Reports
• Conducted monthly conformance testing and addressed gaps identified.
• Participated in the preparation of Suspicious Transactions Reports.
• Ensured timely response and follow-up on queries via email and calls to enable timely servicing of customers.
• Gained insight into policy review, approval processes, and the importance of compliance with regulators to avoid penalties and protect the bank's reputation.
• Assisted in timely review of procedures to ensure gaps identified from various reviews, that can lead to financial losses, e.g. Due to fraud, they have been incorporated in the reviewed procedures, but also accommodate best practices and control improvements.

Branch Attachment at Tegeta and Kijitonyama Branches

During the branch attachment, I rotated in all departments within the branches, including customer experience, business development (account opening, cashier, cards desk, SME and personal loan desks and digital channel desk), and quality assurance. Below are the key learnings.

• Enhanced business and sales acumen through effective communication with diverse clientele.
• Embraced adaptability and became an integral team player.
• Acquired knowledge of the bank's product offerings.
• Enhanced customer sales and increased branch KPIs by driving account opening and simbanking sales.
• Gained valuable skills in risk identification and mitigation for the bank by adhering to internal procedures during my tenure in the quality assurance department.
• Conducted quality checks for completed work by colleagues.

Selected to join the Assurance Line of Services, serving diverse corporate and public sector clients. Gained valuable insights in accounting, auditing, taxation, and advisory from experienced professionals within the network firm.

Dar es Salaam Community Bank (DCB) – Statutory audit for the year ended 2019

• Performed audits in various areas including Cash and Cash equivalent (involving placements with other banks, nostros), Salary/Payroll, and Property, Plant, and Equipment while also casting Financial Statements.

Stanbic Bank Tanzania Limited – Statutory audit for the year ended 2019.

• Performed statutory audit for the year 2019 and contributed to bank opening balances review and financial statements casting as part of PwC engagement team.