CAROLINE MANYIKA
Dodoma
Summary
Results-driven professional with 5+ years of experience in sales, marketing, communication, and administrative support. Skilled in customer relations, branding, inventory management, and improving operational workflows. Strong communicator with a proven ability to enhance efficiency, strengthen client engagement, and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Solar Leader | Zanzibar, Tanzania Office
Zanzibar, Tanzania
01.2025 - Current
- Coordinated scheduling and logistics for team meetings and project timelines.
- Managed correspondence and communication between departments to enhance workflow.
- Developed filing systems to improve document retrieval efficiency and organization.
- Assisted in the preparation of presentations and reports for senior management.
Project Manager
Famdally event company
12.2022 - 12.2024
- Led end-to-end event planning and execution, ensuring seamless coordination, enhanced brand visibility, and high client satisfaction.
- Designed and implemented strategic fundraising initiatives, successfully securing necessary funding for large-scale events.
- Organized high-impact networking events, fostering key business partnerships and strengthening community engagement.
Matemwe Lodge and Bungalow Resort
01.2022 - 12.2022
- Guest Relations & Customer Service -Greeted guests, managed check-ins/check-outs, and ensured a comfortable stay by addressing inquiries, complaints, and special requests professionally.
- Reservations & Administrative Support -Handled bookings, processed payments, and maintained reservation systems while coordinating with other departments for a smooth guest experience.
- Front Desk Operations & Communication -Managed calls and emails, provided information on lodge services and attractions, and facilitated communication between guests and staff.
Studio Creative Manager
REAL MOMENTS KIDS
01.2020 - 01.2021
- Led and managed photography shoots and creative projects, ensuring on-time delivery within budget constraints.
- Provided leadership and guidance to the creative team, promoting a collaborative and high-performance work culture.
- Directed creative vision for studio projects, resulting in a 15% increase client retention.
Cashier and Sales
Wanlong supermarket
01.2018 - 01.2020
- Processed cash transactions efficiently, addressed customer inquiries, and maintained precise sales records.
- Improved customer experience through strong communication and problem-solving skills, leading to higher satisfaction ratings.
- Supported promotional campaigns, helping achieve a 10% increase in monthly sales.
Receptionist and Marketing Assistance
South Beach Resort Hotel
12.2017 - 03.2017
- Delivered exceptional administrative support while overseeing Receptionist front-desk operations, ensuring seamless guest experiences.
- Assisted in designing and executing marketing campaigns, boosting brand awareness and increasing guest bookings by 20%
- Streamlined internal communications, fostering efficient collaboration among staff members.
Radio Presenter- Walinde Watoto Program
TRUE VISION PRODUCTION | Dar Es Salaam, Tanzania
Dar Es Salaam, Tanzania
11.2015 - 01.2016
- Conducting daily interviews with guests, preparing and recording scripts.
- Delivering a vibrant and engaging introductory voice for the broadcast.
- Collaborating with program directors and producers to ensure smooth production.
- Writing and rehearsing scripts, curating music, and selecting tracks for the show.
Nguvu ya Binti Presenter
Fema TV Show
03.2015 - 10.2015
- Developed impactful scripts and conducted interviews to raise awareness about critical social issues, including early pregnancies and reproductive health.
- Captivated audiences through compelling storytelling and dynamic presentations, leading to increased program viewership and engagement.
Education
Ordinary Diploma - Business Administration
Kilimanjaro Institute of Technology and Management
Bachelor of International Business Administration - Business Administration and Management
The Open University Tanzania
01.2026
Certificate - Business Administration
Kilimanjaro Institute of Technology and Management
09.2016
Certificate - O-level inclusive Math’s and English Science and Arts studies
Huruma Girls High School
01.2011
Skills
- Digital Marketing: SEO, social media management
- Communication: Public speaking, scriptwriting, media content creation relations
- Sales and Customer Relations: Customer service, sales
- Technical Proficiency: Microsoft Office Suite (Word, strategy, lead generation Excel, PowerPoint), data entry, web research
Certification
- Restless Development 01/2016 Certified International Public Speaker
- International Model UN 01/2013 Certified as Successful Business and Events Organizer
LANGUAGES
Swahili: High level spoken and written
English Language: Proficient (C2)
References
- Philip, Musiba, Financial Officer, Philip.musiba@unic.org, +255754211433, UN Information Centre
- Bahati, mdechela, Feminahip@org.tz, +255784236683, Femina Hip
- Farida, Mdee, CEO, info@famdally.com, +255754972961, Famdally limited company, Slipway Msasani Peninsula
Timeline
Administrative Assistant
Solar Leader | Zanzibar, Tanzania Office
01.2025 - Current
Project Manager
Famdally event company
12.2022 - 12.2024
Matemwe Lodge and Bungalow Resort
01.2022 - 12.2022
Studio Creative Manager
REAL MOMENTS KIDS
01.2020 - 01.2021
Cashier and Sales
Wanlong supermarket
01.2018 - 01.2020
Receptionist and Marketing Assistance
South Beach Resort Hotel
12.2017 - 03.2017
Radio Presenter- Walinde Watoto Program
TRUE VISION PRODUCTION | Dar Es Salaam, Tanzania
11.2015 - 01.2016
Nguvu ya Binti Presenter
Fema TV Show
03.2015 - 10.2015
Ordinary Diploma - Business Administration
Kilimanjaro Institute of Technology and Management
Bachelor of International Business Administration - Business Administration and Management
The Open University Tanzania
Certificate - Business Administration
Kilimanjaro Institute of Technology and Management
Certificate - O-level inclusive Math’s and English Science and Arts studies
Huruma Girls High School