BRIAN PETER
DAR ER SALAAM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casino Table Inspector /Dealer
PALM BEACH CASINO
DAR ES SALAAM
2019.01 - Current
- Dealt various casino table games including Blackjack, Roulette,Tie poker,Niu-Niu and Baccarat in a fast-paced environment.
- Assisted customers with questions about rules or game play.
- Maintained accurate records of transactions and payouts.
- Provided excellent customer service while interacting with players in a friendly manner.
- Inspected cards, chips for damage or tampering.
- Ensured all gaming equipment was functioning properly throughout shifts.
- Performed chip exchanges for customers when requested.
- Adhered to all safety protocols established by the casino management team.
- Kept up-to-date on new games and strategies to improve performance as a dealer.
- Followed proper protocol for closing out tables at the end of shifts.
- Monitored player activity to detect any potential cheating attempts.
- Accurately calculated wagers placed by players using basic math skills.
- Communicated professionally with other dealers, supervisors, and managers.
- Performed functional game duties quickly by efficiently handling money and chips.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
Education
Associate of Applied Science - Information Technology
KIITEC
TANZANIA02.2018
Skills
- Game Management
- Skilled at Shuffling Cards
- Card Shuffling
- Chip Inventory Systems
- Payout Procedures
- Dealer Training
- Conflict Mediation
- Reliable and Trustworthy
- Communication
- Basic Math
- Attention to Detail
- Currency Exchange
Languages
English
First Language
English
Upper Intermediate
B2
Accomplishments
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
- Promoted from casino Dealer to Casino Inspector within a year.
Certification
- Dealer of the month, PALM BEACH CASINO - 2022
- Casino Dealer Training 2019
- Information Technology Training - 2018
- Information Technical support Training 2015
Timeline
Casino Table Inspector /Dealer
PALM BEACH CASINO
2019.01 - Current
Associate of Applied Science - Information Technology
KIITEC
- Dealer of the month, PALM BEACH CASINO - 2022
- Casino Dealer Training 2019
- Information Technology Training - 2018
- Information Technical support Training 2015
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