Brenda Mrosso
Dar Es Salaam
Summary
Driven and detail-focused individual with passion for data integrity and analytics. Possesses foundational understanding of database management systems and data cleaning techniques. Committed to leveraging skills to enhance data accuracy and support informed decision-making.
Offering strong analytical skills and keen ability to learn and adapt quickly in data-focused environments. Contributes solid background in statistics and data analysis, with practical skills in Excel, Power BI, Power query and SQL. Ready to use and develop these skills towards my career advancements.
Overview
10
10
years of professional experience
Work History
Data Management Associate
UNHCR
11.2022 - 06.2025
- Implement comprehensive data verification mechanisms to ensure authenticity, robustness and reliability of forcibly displaced persons population data.
- Mentored colleagues on Communication and Counseling cross-functional entities in the database on how they can use them in conducting their daily protection work for the urban refugee population.
- Developed a comprehensive guideline document outlining standard operating procedures for resolving backlogs of biometric adjudication cases, ensuring consistency and accuracy across the organization.
- Enhance skills and capabilities of colleagues through training on relevant aspects of data management.
- Generate statistical reports based on standard reporting formats and ad-hoc reports
- Develop forms and tools for data collection and analysis.
Field Data Collector
Kinondoni Municipal Council
02.2022 - 05.2022
- Ensured quality control with thorough verification of collected information, minimizing errors and inaccuracies.
- Collaborated with team members in tackling complex data collection areas.
IT Technical Support Specialist
SEC East Africa Ltd
06.2021 - 01.2022
- Managed system breakdown rates efficiently, by ensuring accurate tracking and timely responses as needed.
- Conducted regular monitoring of elevator infrastructure status and report to responsible unit for improvements and resolutions.
- Generated reports to track performance and analyze trends.
IT Consultant
AJ Trips Travel & Tours
06.2019 - 03.2020
- Reduced downtime by proactively addressing potential issues through regular server maintenance and updates.
- Contributed to business growth through search engine optimization techniques based on market research and client feedback analysis.
- Facilitated seamless system migrations with minimal disruption to operations using careful planning, execution strategies, and risk mitigation techniques.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Oversaw development and implementation of improvements to support network operations.
Digital Marketing and Cyber Security
A-Trader Brokerage and Securities
12.2016 - 02.2019
- Collaborated with cross-functional teams to integrate security best practices into product development processes.
- Contributed to policy development regarding data privacy protocols, ensuring organizational compliance with relevant data protection regulations.
- Monitored media budget and revenue trends, compiling reports for company leadership to inform decision-making.
Customer Care Specialist
Smartcodes
09.2015 - 05.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with cross-functional teams to ensure seamless service delivery for customers.
- Took ownership of customers issues to follow problems through to resolution.
- Provided customers with detailed information on company products, services and materials.
Education
Bachelor of Science - Computer Science
Catholic University of Eastern Africa
Nairobi05-2016
Skills
- Data backup and recovery
- Python programming
- Data monitoring and security
- Statistical analysis
- SQL proficiency
- Data reporting
- Data compliance and quality assurance
- Teamwork and collaboration
- Problem-solving
Additional Information
Enrolled on a digital course on development actors engagement were I learned that refugee responses under the humanitarian sector is currently unsustainable and engaging key development actors is crucial to ensure self-reliance and sustainability among the refugee communities.
Refugee Emergency Management and Cash-Based Interventions
Timeline
Data Management Associate
UNHCR
11.2022 - 06.2025
Field Data Collector
Kinondoni Municipal Council
02.2022 - 05.2022
IT Technical Support Specialist
SEC East Africa Ltd
06.2021 - 01.2022
IT Consultant
AJ Trips Travel & Tours
06.2019 - 03.2020
Digital Marketing and Cyber Security
A-Trader Brokerage and Securities
12.2016 - 02.2019
Customer Care Specialist
Smartcodes
09.2015 - 05.2016
Bachelor of Science - Computer Science
Catholic University of Eastern Africa
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