Blandina Clemence Mhina
Mwanza,Tanzania
Summary
A motivated and client-focused banking professional with experience in loan processing, customer service, and branch operations. Skilled in handling financial transactions, client assessments, and ensuring regulatory compliance. Proven ability to work in high-pressure environments with integrity, accuracy, and confidentiality. Seeking to contribute to Ecobank's excellence in customer service and financial management.
Overview
4
4
years of professional experience
Work History
Relationship Officer
Selcom Microfinance Bank
Mwanza, Tanzania
10.2023 - Current
- Process cash/cheque deposits and withdrawals for customers.
- Conduct direct marketing and promote bank products and services.
- Disburse loans and follow up on repayments.
- Maintain deposit portfolios and manage client relationships.
- Ensure compliance with AML/KYC requirements and internal controls.
Marketing Assistant & Economist (Internship)
Afri Tea and Coffee Blenders (1963) Ltd
Dar es Salaam
01.2023 - 05.2023
- Forecasted future sales for tea and coffee products.
- Assisted in product marketing and customer engagement.
- Conducted market research on consumer responses.
Marketing Assistant & Economist (Field Practical Training)
Afri Tea and Coffee Blenders (1963) Ltd
Dar es Salaam
07.2021 - 09.2021
- Developed marketing content and conducted consumer studies.
- Supported market analysis and demand forecasting.
Education
Bachelor of Science - Agricultural, Natural Resources Economics and Business
University of Dar es Salaam (UDSM)
Tanzania04.2022
Advanced Certificate of Secondary Education (ACSEE) - Economics, Commerce, Accounting
St. Joseph's Cathedral High School
Dar es Salaam, Tanzania01.2019
Certificate of Secondary Education (CSEE) -
St. Joseph Millennium Secondary School
Dar es Salaam, Tanzania01.2016
Skills
- Customer service & client management
- Banking & loan disbursement
- Compliance: KYC & AML procedures
- Microsoft Office (Word, Excel, PowerPoint)
- Forecasting & financial planning
- Business planning & analysis
- SPSS for economic data analysis
- Sales & marketing strategies
Hobbies and Interests
- Traveling
- Social networking
- Swimming
- Dancing
References
- Ms. Neema Donati Mlay, Selcom Microfinance Bank, Mwanza, Tanzania, neemamlay83@gmail.com, +255 717 157 666
- Mr. Edward Faustine Mushi, University of Dar es Salaam (COAF), Dar es Salaam, Tanzania, emushi45@yahoo.com, +255 753 320 257
- Mr. Martin Gonzo Mbilinyi, Afri Tea & Coffee Blenders Ltd, Dar es Salaam, Tanzania, martinmbilinyi@gmail.com, +255 659 617 231
Languages
- English, Fluent
- Swahili, Native
Languages
Swahili
First Language
English
Advanced
C1
Timeline
Relationship Officer
Selcom Microfinance Bank
10.2023 - Current
Marketing Assistant & Economist (Internship)
Afri Tea and Coffee Blenders (1963) Ltd
01.2023 - 05.2023
Marketing Assistant & Economist (Field Practical Training)
Afri Tea and Coffee Blenders (1963) Ltd
07.2021 - 09.2021
Bachelor of Science - Agricultural, Natural Resources Economics and Business
University of Dar es Salaam (UDSM)
Advanced Certificate of Secondary Education (ACSEE) - Economics, Commerce, Accounting
St. Joseph's Cathedral High School
Certificate of Secondary Education (CSEE) -
St. Joseph Millennium Secondary School