BILTON EDU

Claims Handling & Insurance Support Technical & Marine Operations

• Skilled in handling cargo claims processes, including evidence collection, document verification and correspondence with shipping lines and cargo interests.
• Experienced in preparing formal claim notifications, survey reports, and supporting documents for insurers and underwriters.
• Strong understanding of marine insurance principles, including loss mitigation duties, incident reporting and liability assessments.
• Adept at reviewing Bills of Lading, mate’s receipts, repair quotations and port documents for claims accuracy and dispute resolution.
• Proven ability to guide stakeholders on proper documentation submission and compliance with claims procedures.
• Experienced Operations Supervisor overseeing marine cargo surveys, vessel attendance and on-site inspection activities.
• Skilled in conducting bunker surveys
• Proficient in draft surveys, cargo condition inspections, discharge supervision and detailed damage evaluations.
• Strong capability in preparing accurate, compliant and comprehensive technical reports for insurers, charterers and marine stakeholders.
• Effective in coordinating with shipping lines, port authorities, consignees, survey principals, ensuring smooth and timely operations.
• Committed to safety leadership, risk identification and supporting zero-incident operational performance.

• Assist in conducting draft surveys by supporting measurement readings, recording data and preparing basic calculations under the guidance of senior surveyors.
• Support cargo condition checks by taking photos, noting observations and documenting any visible damage or irregularities.
• Participate in discharge and loading supervision, monitoring cargo handling, updating progress logs and reporting any operational concerns to the survey lead.
• Assist in bunker surveys by helping with sounding measurements, sampling procedures and cross-checking figures for accuracy.
• Conduct tally assistance including counting cargo units, confirming movements and ensuring tally sheets reflect actual operations.
• Coordinate with vessel crew, stevedores and port personnel to ensure smooth access and effective communication during inspection tasks.
• Prepare initial drafts of survey reports, compiling photos, measurements and observations for review and approval by senior surveyors or supervisors.
• Maintain safety awareness during vessel visits, reporting potential hazards and following all operational safety procedures.

Automotive Mechanical Expertise

• Strong background in vehicle diagnostics, servicing and repair procedures.
• Experienced in servicing and overhauling transmission and engine systems, including fault tracing and system functionality testing.
• Skilled in performing vehicle pre-delivery inspections (PDI), quality checks, system verification and final sign-off before handover.
• Competent in mechanical restoration, component replacement and performance testing for various automotive systems.