Bernadette Mende
Dar E
Summary
- Professional experience Public Relations and Business Development
- Promoting local and regional logistics services
- Representing company during corporate functions, international, and local, events, workshops and round tables
- Follow up on local and regional developments within the industry
- Identifying business opportunities per existing services offer and tailored inquiries
- Regularly meeting existing clients, suppliers and stakeholders
- Identifying Tanzanian government representatives and private sector experts to address particular logistics issues Logistics Projects Coordination, non-exhaustive
- Local import, taxes exempted project for the European Union to Ifakara, Tanzania
- Local export +700 tank containers, various destinations, 3-year project
- Transit import construction material and machinery to Likasi, Lubumbashi, Kolwezi and Lusaka, Democratic Republic of Congo and Zambia Office Management
- Administrative supervision, liaison with accountants, lawyers and authorities
- Quarterly and yearly budget
- Statutory certificates and licenses
- Staff recruitment
- Staff operations supervision Communication
- Liaising with colleagues and counterparts
- Sharing local office and group initiative and achievements
- Coordination of events with local partners and regional organizations
- Regional marketing and events organization
- Coordinating regional partners network, attending regional initiatives, promoting services and meeting public and private sectors stakeholders Customer's relationship
- Clients' prospect, field visits
- Customer assistance, operations update
- Local, regional clients' visits to maintain and develop business opportunities and adjust offers to logistics market expansion
- Visits to regional logistics partners (e.g. DRC, EU, Rwanda, South Africa, Zambia,) to build and reinforce presence within the industry Team Coordination
- Sales Committee Coordinator, setting and coordinating team's strategy per quarter's sales forecast plan
- Internal update ensuring good communication flow between departments for clients
- Training management for Young Sales Professionals, introducing young graduates to professional practices, providing sales principles and sales introduction Education Languages Language Speaking Reading French Native Native English Fluent Fluent Italian Very Good Very Good Spanish Good Good Kiswahili Fair Fair Education Institution Qualification Dates London School Economics Online MBA Essentials October 2024 University of Brussels (ULB) Master in Journalism and Communication September 2001 June 2007 Lycée Martin V High School Diploma September 1994 June 2000
Overview
18
18
years of professional experience
Work History
International Logistics Specialist
CMTL
Dar Es Salaam
07.2024 - Current
- Clients' portfolio management.
- Coordinating high-level international shipment deliveries.
- Business plan.
- Budget and sales strategies.
- Clients and sites visits.
- Operations team coordination.
- Board reporting.
General Manager
UPF Tanzania
Dar Es Salaam
02.2023 - 07.2024
- Maintained relationships with clients to meet revenue forecasts.
- Staff operations review, weekly plan and reporting;
- Monthly expenses management, statutory payments; suppliers' payements; salaries.
- Ensured compliance with authorities on legal and accounting.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Yearly Business Plan.
- Board meeting preparation, agenda, and minutes.
Business Development Manager
Tschudi Logistics
Dar Es Salaam
09.2022 - 02.2023
- Designed and implemented strategies to increase sales and profit.
- Identified potential clients, built relationships, maintained accounts, and negotiated logistics services offered.
- Drafted quotes for inquiries.
- Conducted market research and analysis to identify new business opportunities.
- Monitored market and business environment.
- Organized meetings and business trips between senior management, prospective clients, and existing clients.
- Negotiated contracts with vendors, suppliers, partners, and customers.
Commercial Manager
BNM Company
Dar Es Salaam
06.2018 - 06.2022
- Managed client relationships to ensure excellent services.
- Participated in networking events, round tables, regional transport conferences, and other events as a company representative.
- Monitored project progress to ensure compliance with the service agreement and budget.
- Developed strategies for cost-effective services.
- Brainstorming and proposal for the development of marketing material.
Executive Director
American Chamber of Commerce in Tanzania
12.2015 - 07.2017
- Managed the chamber's daily organization: financial resources and administrative tasks.
- Foster relationships with all stakeholders, sponsors, and government representatives, acting as board secretary.
- Maintained accounting and participation in budget strategy.
- Ongoing internal and external communication.
Communication and Policy Assistant
European Parliament
11.2008 - 11.2014
- General administrative assistance.
- Organised meetings with high level stakeholders to discuss policy issues across Europe.
- Coordination with EU counter parts and organisations on policy initiatives.
- Correspondence, meeting reports, and presentations related to policy initiatives.
- Attended conferences, workshops, seminars related to EU policies.
Events and Parliamentary Assistant
European Parliament
09.2007 - 08.2007
- Provided administrative assistance by setting up appointments, parliamentary visits and delegations visits.
- Organized meetings with members of the stakeholders to discuss development and cooperation policies.
- Prepared materials for briefings or presentations for committees.
- Monitored policy development.
Education
Certificate - Fleet Management Programme
Strathmore University
Nairobi 06-2025
Certificate - International Development
Belgian Development Agency
Brussels 05-2010
M.D. - Journalism and Communication
University of Brussels (ULB)
Brussels 09-2007
High School Diploma -
Lycée Martin V
Louvai-La-Neuve06-2000
Skills
- Clients relationship management
- Markets monitoring
- Regional and international policies and market development
- International shipping
- Customs regulations
- Supply chain management
- Logistics planning
- Client relationship management
Languages
- French, Native, Native
- English, Fluent, Fluent
- Italian, Very Good, Very Good
- Spanish, Good, Good
- Kiswahili, Fair, Fair
Languages
French
First Language
English
Advanced (C1)
C1
Italian
Upper Intermediate (B2)
B2
Spanish
Upper Intermediate (B2)
B2
Timeline
International Logistics Specialist
CMTL
07.2024 - Current
General Manager
UPF Tanzania
02.2023 - 07.2024
Business Development Manager
Tschudi Logistics
09.2022 - 02.2023
Commercial Manager
BNM Company
06.2018 - 06.2022
Executive Director
American Chamber of Commerce in Tanzania
12.2015 - 07.2017
Communication and Policy Assistant
European Parliament
11.2008 - 11.2014
Events and Parliamentary Assistant
European Parliament
09.2007 - 08.2007
Certificate - Fleet Management Programme
Strathmore University
Certificate - International Development
Belgian Development Agency
M.D. - Journalism and Communication
University of Brussels (ULB)
High School Diploma -
Lycée Martin V
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