Benson Nkini

• Facilitate investors for project registration, permits acquisition and startup projects that influence increase of number of investment up to 200+ projects registered per month from the normal 17 projects resisted.
• Private assistant to the Executive Director (PA) with full responsibility of assisting the Executive Director on all duties over the office.
• Organize and prepare national and International Investment and Business forums, that influence investors to the opportunities, invest and register their project's that worth the number above.
• Assessed and reported on performance attribution on monthly and quarterly bases.
• Established strong partnerships with external vendors, and Investors ensuring access to valuable service for successful investment execution.
• Conducted due diligence checks on investment opportunities and recommend the projects for registered and grant certificate of Incentives.

Improved customer satisfaction with timely and accurate registration services, of National Identification Authority card and addressing inquiries professionally.

• Ensured compliance with institution policies for the National ID registration process by diligently monitoring enrollment numbers, supportive documents and managing waitlists accordingly.
• Prepared detailed statistical reports on enrollment figures for senior leadership, contributing valuable insights to strategic planning initiatives.
• Trained new team members on best practices for achieving optimal productivity within the Registration Office environment.
• Completed registration paperwork, verifying accurate patient information.
• Answered customers questions and inquiries regarding registration process and documentation.
• Welcomed as many as 40 customers daily, directing to appropriate departments, attending them Biometric process and final stage for registration process of national ID.

• Assistant Transport and Logistic Officer
• Proactively addressed potential challenges and risks within transport operations, implementing mitigating strategies to ensure minimal disruption in service delivery.
• Conducted performance evaluations to identify areas of improvement, driving employee growth and development within the transport team.
• Managed vehicles effectively to prevent shortages or surpluses, ensuring optimal vehicle availability at all times.
• Reduced vehicle maintenance costs through regular inspections and preventive maintenance procedures.
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