Benjamin Paul

• In-charge of sales development of the Four Luxury Hotels in Tanzania, the first chain of hotels in the world to have luxury hotels in the Northern Safari Circuit in Tanzania!
• Secured new potential suppliers, who went on to be on the top 5 producers of the hotels.
• Developed and implemented strategies to increase sales and market share.
• Ensure strategic decisions align with changing market conditions, identified potential clients, built relationships, and negotiated contracts.
• Relationship building and maintaining with trade partners across the globe, direct in-charge of Africa Continent, USA, and Asia
• Attend international trade-shows like imex, ILTM, We Are Africa, to name a few and conferences to network with potential clients.
• Assist revenue team in developing market-competitive rates
• Empower team to manage sales priorities efficiently

Promoted to cluster position to spearhead the Four Luxury Hotels - Gran Melia Arusha; Ngorongoro Lodge; Melia Serengeti Lodge & Melia Zanzibar

• Developed and implemented sales strategies to increase profits and expand market share.
• Monitored customer feedback to identify areas of improvement in products and services.
• Managed all aspects of the sales process from lead generation to closing deals.
• Analyzed competitor activity to develop competitive pricing models for potential clients.
• Provided training for new sales staff members on company policies and procedures.
• Established relationships with key customers and industry partners to maximize profitability.
• Negotiated contracts with vendors, suppliers and other business partners.
• Identified opportunities for growth within existing accounts as well as new markets.
• Recruited, hired and supervised a team of highly successful sales professionals.
• Assisted in developing pricing strategies that optimize profits while maintaining customer loyalty.

• Developed and implemented sales strategies to increase profits and expand market share.
• Monitored customer feedback to identify areas of improvement in products and services.
• Created reports on customer satisfaction, sales forecasts and product launches.
• Managed all aspects of the sales process from lead generation to closing deals.
• Analyzed competitor activity to develop competitive pricing models for potential clients.
• Established relationships with key customers and industry partners to maximize profitability.
• Negotiated contracts with vendors, suppliers and other business partners.
• Identified opportunities for growth within existing accounts as well as new markets.

• Relationship building; Rates building; Contracting; Digital Distribution, strategies to optimize and maximise revenue
• Implemented revenue management strategies, in order to optimize and maximize revenues
• Identifying new occupancy opportunities - including OTAs
• Provide daily, weekly and monthly forecast and reporting
• Optimize and expand distribution partnerships
• Digital Distribution
• Contracting and Rates building and distribution yearly
• Controlling Loyalty Program
• Challenge and influence properties to improve service level and operational standards
• Contribute to the Increase and promotion of sales of our services and products
• Raising the company profile to various stakeholders and clients
• Making our partners aware of our conservation efforts in our communities where we are located
• Monitor the average customer experience in our facilities
• Maximize our client experience satisfaction
• Maintain & increases all set sales targets
• Revenue and Expense management