Accomplished professional with expertise in budgeting and event organisation, correspondence management, and payroll administration. Demonstrates proficiency in MS Office and CRM systems, ensuring efficient customer relationship management and adherence to confidentiality protocols. Skilled in staff training, compliance, and telecommunication etiquette, with a strong focus on organisational awareness and time management. Career goals include leveraging skills in travel coordination to enhance operational efficiency within dynamic environments.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Office Administration & Supply Chain Officer
Makuti Estate Ltd
Zanzibar
01.2025 - 01.2026
Facilitated daily administrative tasks to support efficient office function and compliance with company policies.
Assisted in procurement processes by sourcing suppliers, negotiating contracts, and tracking deliveries.
Maintained inventory records and coordinated logistics for timely shipment and receipt of goods.
Collaborated with local authorities and service providers to ensure smooth estate operations.
Aided in human resource activities such as onboarding, maintaining staff records, and organising team events to improve morale.
Managed documentation and reporting systems to ensure accurate record-keeping and compliance.
Executive Assistant
Serba Dinamik International
Dar es Salaam
02.2020 - 12.2024
Assisted in managing human resources and administrative functions for Tanzanian office.
Supported compliance with statutory requirements and liaised with government bodies for tax exemptions and permits.
Coordinated team-building activities and staff retreats to improve workplace morale.
Helped oversee payroll for staff and prepared monthly financial records.
Facilitated 100% compliance with internal and external audits by enhancing documentation and processes.
Aided in coordinating schedules and appointments for executives to ensure smooth workflow.
Prepared meeting materials and took detailed notes for team members.
Processed invoices accurately to eliminate financial discrepancies for company.
Arranged travel logistics to streamline executive schedules.
Maintained diligent oversight of office supply inventory for operational efficiency.
Organised office files for reliable reference, including electronic and hard copies.
Coordinated executive schedules and managed calendar appointments to optimise time management.
Enhanced communication between departments by arranging and coordinating meetings and conferences.
Corporate Sales Executive
Star Times Tanzania
Dar es Salaam
07.2019 - 02.2020
Developed sales strategies that increased customer leads by 20%.
Handled customer complaints, tracked sales pipelines, and presented status reports to management.
Successfully promoted TV products, exceeding sales targets by 15%.
Human Resource Officer
Premier Security Company
Dar es Salaam
07.2018 - 06.2019
Coordinated all HR activities, including staff contracts, leave schedules, and disciplinary actions.
Implemented new staff onboarding procedures, reducing onboarding time by 30%.
Improved employee retention through successful team-building activities.
Education
Bachelor - Political Science and Public Administration
University of Dar es salaam
Dar es Salaam, Dar es Salaam Region
06.2015 - 12.2018
Advanced Certificate of Secondary Education - Advance Studies
St. Anthony’s High School
Dar es Salaam, Dar es Salaam Region
01.2013 - 05.2015
Skills
Budgeting and event organization
Correspondence management
Payroll administration
Staff training and compliance
MS Office proficiency
CRM systems expertise
Time management
Travel coordination
Customer relationship management
Confidentiality protocols
Telecommunication etiquette
Organizational awareness
Languages
English: Fluent (C1)
Kiswahili: Native
References
Available upon request.
Timeline
Office Administration & Supply Chain Officer
Makuti Estate Ltd
01.2025 - 01.2026
Executive Assistant
Serba Dinamik International
02.2020 - 12.2024
Corporate Sales Executive
Star Times Tanzania
07.2019 - 02.2020
Human Resource Officer
Premier Security Company
07.2018 - 06.2019
Bachelor - Political Science and Public Administration
University of Dar es salaam
06.2015 - 12.2018
Advanced Certificate of Secondary Education - Advance Studies
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
INFORMATION SYSTEM AND AVIATION OFFICER at TOTALENERGIES MARKETING TANZANIA LTD.INFORMATION SYSTEM AND AVIATION OFFICER at TOTALENERGIES MARKETING TANZANIA LTD.