Basilisa Katani
Dar Es Salaam
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
IT Technical Support Intern
Icannex Contractors Limited
Dar Es Salaam , Tanzania
2024.09 - 2024.12
- Participated in training sessions designed to improve knowledge base related to IT.
- Collaborated with other departments within the organization to resolve complex technical issues.
- Performed daily system checks to ensure optimal performance of all computer systems.
- Assisted customers with technical support inquiries, troubleshooting hardware and software issues.
- Developed customer service skills to effectively communicate with clients over the phone and through email.
- Implemented strategies for streamlining IT operations; identified areas where efficiency could be improved.
Machine Learning Intern
Data Lab Tanzania (dLab)
Dar Es Salaam , Tanzania
2023.07 - 2023.09
- Utilized a variety of techniques including linear regression, logistic regression, decision tree, random forest, gradient boosting, and neural networks.
- Generated reports on model performance evaluation results.
- Maintained version control repositories such as Git
- Constructed supervised and unsupervised learning models using Python libraries like Scikit-Learn, TensorFlow, and Keras.
- Created dashboards to visualize insights from the data.
- Conducted data pre-processing operations such as feature engineering, normalization, and imputation.
- Performed exploratory analysis to identify patterns in datasets.
- Created graphs and charts detailing data analysis results.
- Cleaned and manipulated raw data.
- Applied feature selection algorithms to predict potential outcomes.
IT Trainer
Smart Girlz in ICT
Dar Es Salaam , Tanzania
2023.02 - 2023.04
- Provided technical assistance to participants during the training sessions.
- Led training sessions on Human-Centered Design for students as part of the Smart Girlz in ICT program.
- Identified areas where additional training was necessary or desirable.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
Telecommunication and Networking Intern
TTCL
Dar Es Salaam , Tanzania
2022.07 - 2022.09
- Assisted with troubleshooting of LAN and WAN related issues.
- Analyzed logs from various devices to detect any potential problems or security threats.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Education
Bachelor of Science - B.S.c in Computer Engineering & IT
University of Dar Es Salaam
Dar Es Salaam 2024-10
High School Diploma -
St. Mary Goreti Secondary School
Moshi2020-07
Skills
- Software installation
- Application support
- Help desk support
- Linux administration
- System administration
- Hardware diagnostics
- Operating systems
- Network troubleshooting
Languages
Swahili
First Language
English
Proficient
C2
Spanish
Beginner
A1
Timeline
IT Technical Support Intern
Icannex Contractors Limited
2024.09 - 2024.12
Machine Learning Intern
Data Lab Tanzania (dLab)
2023.07 - 2023.09
IT Trainer
Smart Girlz in ICT
2023.02 - 2023.04
Telecommunication and Networking Intern
TTCL
2022.07 - 2022.09
Bachelor of Science - B.S.c in Computer Engineering & IT
University of Dar Es Salaam
High School Diploma -
St. Mary Goreti Secondary School