Azaria Mbughuni

Maintained high product quality through rigorous audits and customer feedback analysis.
Optimized supply chain to ensure broad product availability and established solid distributor relationships.
Executed targeted marketing campaigns to enhance brand visibility and online presence.
Conducted competitive analysis to adjust pricing strategies and manage promotional discounts effectively.
Developed and monitored promotional activities in collaboration with sales teams for maximum impact.
Supported R&D initiatives by conducting market research and integrating customer feedback for innovation.

Content Creation: Developed content for social media, email campaigns, and the website.
Social Media Management: Managed accounts, scheduled posts, and engaged with followers.
SEO Optimization: Assisted in optimizing website content for search engines.
Campaign Support: Supported digital marketing campaigns, including PPC and email marketing.
Analytics and Reporting: Monitored and reported on digital marketing performance.
Market Research: Conducted research to identify trends and opportunities.
Collaboration: Coordinated with the marketing team for cohesive branding and messaging.

Customer Support: Assisted customers via phone, email, and chat.
Issue Resolution: Addressed and resolved complaints promptly.
Record Maintenance: Kept customer records accurate and updated.
Product Knowledge: Stayed informed about products and services.
Feedback Collection: Gathered and shared customer feedback.
Service Improvements: Helped develop strategies to enhance service quality.
Team Collaboration: Coordinated with other departments for issue resolution.