Augustino Mukangi
Mwanza
Summary
Dynamic individual with hands-on experience in sales, marketing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Sales & Marketing Officer
Kark Financial Services
06.2023 - 07.2024
- Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Developed targeted marketing campaigns that effectively communicated brand value, driving consumer engagement and loyalty.
Sales Agent
Bayport Financial Services
03.2018 - 03.2020
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and inquiries.
- Explained features and advantages of GSW product which assisted in growth of sales.
- Expanded client base by diligently prospecting new leads and effectively presenting company's product.
Loan Officer
Fanikiwa Microfinance
04.2020 - 04.2023
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of firms records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for approval.
Sales & Marketing Manager
Mukangi Veterinary Centre
12.2016 - 01.2018
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of competitors
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
Education
Ordinary Diploma Of Business Management - Business Management
Institute Of Accountancy Arusha
Arusha, Tanzania - Main CampusBasic Technician Certificate Of Business Management - Business Management
Institute Of Accountancy Arusha
Arusha, Tanzania - Main Campus01.2021
Secondary School Education - Business
Kiseke Secondary School
Mwanza, Tanzania11.2013
Primary School Education -
Kikombo Primary School
Mpwapwa District, Dodoma Region, Tanzania10.2009
Skills
- Sales presentations
- Data-driven decision making
- Strategic planning
- Sales performance
- Marketing plan development
- Performance tracking
- Budget development
- Product promotion
- Competitive analysis
- Teamwork
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Reliability
- Multitasking Abilities
- Team collaboration
- Team leadership
- Team motivation
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
Accomplishments
- Supervised team of 13 staff members during my time of service at Mukangi veterinary centre
- Achieved monthly targets by completing my field visits as planned in the beginning of the month with accuracy and efficiency.
Languages
English
Intermediate (B1)
Swahili
Advanced (C1)
Timeline
Sales & Marketing Officer
Kark Financial Services
06.2023 - 07.2024
Loan Officer
Fanikiwa Microfinance
04.2020 - 04.2023
Sales Agent
Bayport Financial Services
03.2018 - 03.2020
Sales & Marketing Manager
Mukangi Veterinary Centre
12.2016 - 01.2018
Ordinary Diploma Of Business Management - Business Management
Institute Of Accountancy Arusha
Basic Technician Certificate Of Business Management - Business Management
Institute Of Accountancy Arusha
Secondary School Education - Business
Kiseke Secondary School
Primary School Education -
Kikombo Primary School
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