Hi, I’m
ASNATH MYENDA
Dar Es Salaam
Summary
Dynamic and results-driven professional with extensive experience at Peacock Hotel and Dar Es Salaam. Expert in customer service and team collaboration, enhancing guest satisfaction and operational efficiency. Proven ability to manage high-pressure situations while maintaining exceptional service standards, contributing to a positive dining experience and successful event catering.
Overview
9
years of professional experience
Work History
Peacock Hotel
Room Service Server
02.2017 - Current
Job overview
- Restocked supplies to keep team efficient and ready for guests' orders.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
- Collaborated with team members to complete large catering orders for events held within the hotel venue.
Dar Es Salaam
Waitress Supervisor
04.2016 - Current
Job overview
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Eagle Wings Traning CollegeDar Es Salaam Tanzania 🇹🇿
High School Diploma from No
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
English
Beginner (A1)
Timeline
Room Service Server
Peacock Hotel
02.2017 - Current
Waitress Supervisor
Dar Es Salaam
04.2016 - Current
Eagle Wings Traning College
High School Diploma from No
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