ASLAM MOHAMED
Dar es salaam,Temeke
Overview
5
5
years of professional experience
Work history
Senior sales executive
Citrusun International LTD
Dar es Salaam, Dar es Salaam Region
10.2022 - Current
- Achieved new business development by identifying and securing high-value clients.
- Cultivated effective partnerships for increased sales opportunities.
- Delivered engaging sales presentations to secure client trust.
- Managed client accounts to ensure customer satisfaction.
- Developed strategic marketing plans, resulting in brand visibility upliftment.
- Conducted comprehensive market research for informed decision-making.
- Fostered healthy relationships with clients, leading to long-term contracts.
- Oversaw team performance, ensuring achievement of sales targets.
- Streamlined internal processes to improve efficiency in operations.
- Identified areas of improvement through regular performance analysis, improving overall productivity.
- Coordinated sales meetings, fostering a collaborative work environment.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Increased revenue through upselling and consistent follow ups.
- Collaborated with finance team on budgeting, ensured fiscal responsibility.
- Oversaw invoice processing, reduced errors significantly.
- Ensured prompt payments of invoices by proactively following up on due amounts.
- Handled queries related to finance from other departments, facilitated cross-departmental understanding.
- Entered transactions into internal databases.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Preparing daily invoices for customers.
- Issuing EFD receipts required per invoice.
- Minimised inventory loss for improved profit margins.
- Streamlined store operations with efficient scheduling.
- Managed daily operations to ensure smooth running of the shop floor.
- Created a positive work environment, resulting in higher employee morale.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Handled customer complaints effectively, restoring trust in our brand.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Handled stock control duties diligently preventing overstocking or shortages.
Outbound call centre agent
PMI (Parimatch)
Dar es Salaam, Dar es Salaam Region
01.2022 - 06.2022
- Adhered strictly to data protection regulations during conversation with clients, ensuring confidentiality of information.
- Supported team members during peak hours, fostering a collaborative work environment.
- Performed administrative tasks efficiently whilst handling calls from customers, demonstrating multitasking abilities.
- Managed numerous outbound calls daily in a fast-paced environment, showcasing strong organisational skills and resilience under pressure.
- Contributed positively towards achieving team goals by meeting individual targets consistently.
- Improved customer satisfaction by promptly addressing their concerns and queries.
- Increased customer retention with effective problem-solving skills.
- Handled high-volume calls to meet company's targets.
- Addressed customer complaints, resulting in improved customer relationships.
- Assisted customers with product inquiries to enhance sales performance.
- Managed difficult situations calmly, ensuring customer satisfaction at all times.
- Utilised product knowledge effectively to facilitate sales conversions.
- Participated actively in team meetings, contributing valuable ideas for improvement of service delivery.
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Managed and escalated complaints effectively, resulting in positive customer outcomes.
- Provided accurate, consistent and meaningful advice to customers to boost retention.
Assistant accountant
Royal Furnishers Ltd
Dar es salaam, Dar es Salaam Region
09.2021 - 12.2021
- Supported accounts payable activities to ensure accuracy and timeliness of invoice creation and entry, streamlining workflow.
- Regularly maintained detailed reconciliations of all balance sheet accounts, ensuring compliance with company policies.
- Assisted senior accountants in preparation of monthly and yearly closings, improving process efficiency.
- Prepared accounting related entries to numerous registers, journals and logs, enhancing data accuracy.
- Created financial statements for internal and external audit purposes thereby promoting transparency.
- Provided detailed analyses and explanations of all transactions for decision making procedures.
- Managed documentation thoroughly to ensure system was updated and functional for audit checks.
- Reduced discrepancies by conducting monthly reconciliation between bank and company records.
- Ensured accurate reporting by following up on bank reconciliations promptly when required.
- Prepared financial reports for meetings, facilitating informed discussions about the firm's fiscal health.
- Responded swiftly to queries from clients regarding their invoices or payments made.
- Coordinated payment runs whilst adhering strictly to policy guidelines.
- Maintained electronic files in an organised manner which ensured easy retrieval during audits or inspections.
- Maintained company purchase and sales ledgers.
- Entered transactions into internal databases.
- Maintained and improved company bookkeeping processes.
- Prepared bank deposits, checking and correcting any errors.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Managed payroll by tracking employee hours and entitlements.
- Verified items billed against items received, following up with vendors to reconcile variances.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Assisted in preparing monthly, quarterly and year-end tax returns.
- Supported accurate recordkeeping by properly documenting financial transactions.
- Reviewed and filed payroll documents following department procedures.
- Compiled reports on sales, expenditure and marketing for senior management.
- Safeguarded sensitive financial data in alignment with security protocols.
- Generated invoices based on established accounts receivable schedules and terms.
- Organised and carried out month-end, quarterly and year-end processes.
- Tracked tax, invoicing and budget information accurately using Tally.
- Tracked stationary stocks and processed neccessary transactions.
- Emailing daily sales and purchases reports to the general manager.
- Writing Cheques and Handling cash and bank deposits.
- Submitting monthly sales reports to the manager.
- Submitting government levies and tax reports required.
Accountant intern
Mayfair Insurance Co. Ltd
Dar es salaam, Dar es Salaam Region
04.2021 - 09.2021
- Collaborated with team members to complete projects efficiently and on time.
- Coordinated with clients regularly, ensuring satisfaction with our services.
- Maintained a high level of confidentiality whilst handling sensitive client information.
- Entered data quickly and accurately for well-maintained accounting records.
- Filed accounting information clearly and orderly for ease of retrieval.
- Organised digital and physical files using methodical approach.
- Managed time strategically to prioritise urgent tasks.
- Built solid working relationships with clients using exceptional communication skills.
- Managed personal workload to submit reports and documentation within tight timeframes.
- Liaised with internal teams to resolve payment queries.
- Distributed invoices, answering payee queries and communicating deadlines.
- Following up on payments and collecting necessary payments.
- Distributing required documents to the brokers.
- Issuing receipts for the clients via software.
General manager
Pets "R" Us Ltd
Dar Es Salaam, Dar es Salaam Region
11.2019 - 06.2020
- Collecting daily sales cash
- Handling and maintaining cash count
- Managing the store on cleanliness and health overall
- Attending to customers and building customer relationship
- Well communication skills and politeness towards customers maintaining customer retention.
- Managing the logistics in the store.
- Submitting daily sales and cash collection reports.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Developed various marketing strategies to give the business boost in sales.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Identified new business opportunities, leading to market expansion.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Implemented rigorous financial controls, improving overall profitability.
- Increased sales by negotiating and drawing in new customers.
- Increased sales by providing exclusive offers and discounts to customers.
- Maintained different sources of suppliers to have available stocks.
- Maintained good relations with suppliers.
Education
ABE Level 4 Diploma - Business management and Marketing
FBTC
Dar es Salaam, Dar es Salaam Region 06/2024 -
ABE Level 4 foundation diploma - Business management and Marketing
FBTC
Dar es salaam 01/2024 - 06/2024
ABE Level 3 Business essentials - Business management and Marketing
FBTC
Dar es salaam 06/2023 - 11/2023
Foundation in Accounts - Accounting
Emerson Education
Dar es Salaam 01/2020 - 06/2020
O - levels - Arts
Good samaritan english medium school
Dar es Salaam, Dar es Salaam Region 01/2016 - 12/2019
Primary level education - -
Good samaritan english medium school
Dar es Salaam, Dar es Salaam Region 01/2009 - 12/2015
Skills
- B2B sales experience
- Technical product understanding
- Motivational leadership
- Up-selling techniques
- Sales presentation
- Market research
- Sales proposals
- B2B telesales
- Customer retention
- Customer acquisition
- Technical product knowledge
- Active selling
- Customer Service
- Customer relations
- Client communication
- Deal negotiation
- Market trends understanding
- Service promotions
- Profit and loss understanding
- Social media advertising
- Shrewd Sales Executive with experience in developing partnerships, generating new business and growing sales teams Adept at reaching potential customers and expanding networks Self-motivated leader offering innovative, development opportunities
- High communication
- Team working
- Decision making
- Critical thinking
- Multi tasking abilities
- Administrative skills
- Reliabile and efficient
- Multilingual
- Interpersonal relationship building
Languages
English
Upper intermediate
Hindi
Advanced
Swahili
Native
Affiliations
- Gym
- Swimming
- Travelling
- Content creating
- Gaming
Timeline
Senior sales executive
Citrusun International LTD
10.2022 - Current
Outbound call centre agent
PMI (Parimatch)
01.2022 - 06.2022
Assistant accountant
Royal Furnishers Ltd
09.2021 - 12.2021
Accountant intern
Mayfair Insurance Co. Ltd
04.2021 - 09.2021
General manager
Pets "R" Us Ltd
11.2019 - 06.2020
ABE Level 4 Diploma - Business management and Marketing
FBTC
06/2024 -
ABE Level 4 foundation diploma - Business management and Marketing
FBTC
01/2024 - 06/2024
ABE Level 3 Business essentials - Business management and Marketing
FBTC
06/2023 - 11/2023
Foundation in Accounts - Accounting
Emerson Education
01/2020 - 06/2020
O - levels - Arts
Good samaritan english medium school
01/2016 - 12/2019
Primary level education - -
Good samaritan english medium school
01/2009 - 12/2015
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