Anthony Willison
DAR ES SALAAM
Summary
Dynamic Office Administrative Assistant with proven expertise in data entry and verbal communication honed at Air Tanzania Company LTD. Excelled in streamlining administrative processes, enhancing team collaboration, and boosting efficiency. Achieved significant improvements in customer satisfaction and office productivity through meticulous organization and effective interpersonal skills.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Air Tanzania Company LTD
11.2017 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
AIRTANZANIA
TANZANIA PUBLIC SERVICE COLLAGE
Dar Es Salaam, Tanzania05-2016
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Telephone reception
- File management
- Reception management
- Travel arrangements
- Multitasking and organization
- Administrative support
- Computer skills
Timeline
Office Administrative Assistant
Air Tanzania Company LTD
11.2017 - Current
AIRTANZANIA
TANZANIA PUBLIC SERVICE COLLAGE
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