Anna Mkanta
Dar Es Salaam
Summary
Customer-oriented professional with a strategic-thinking approach. Successful in cultivating partnerships, retaining top sales management accounts, and growing profit channels. Expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations, and expanding territory.
Overview
5
5
years of professional experience
Work History
Sales Manager
Rotana Hotel Management Corporation PJSC
Dar Es Salaam
11.2023 - Current
- Executed effective sales tactics to enhance market reach.
- Recognized and expanded new markets for products or services.
- Built and maintained strong connections with crucial clients, ensuring customer retention.
- Created monthly reports on sales performance and presented them to management.
- Analyzed customer behavior data to identify trends and develop corresponding plans.
- Stayed ahead of the competition by monitoring industry trends and competitor activities.
- Worked alongside marketing team to develop promotional materials catered to specific customer base.
- Assisted customers in resolving their queries by providing technical support on product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Sales Executive
Rotana Hotel Management Corporation PJSC
Dar Es Salaam
06.2022 - 11.2023
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Negotiated contracts with clients on behalf of the company.
- Attended industry events to build relationships with key contacts in the field.
- Researched industry news and developments to gain insights into customer preferences.
- Generated reports summarizing sales performance metrics and presented findings to management team.
- Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
- Provided detailed and accurate sales forecasts to senior management.
Sales Coordinator
Rotana Hotel Management Corporation PJSC
Dar Es Salaam
09.2019 - 05.2022
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Assisted with budgeting, forecasting and tracking of sales performance against goals.
- Coordinated travel arrangements for sales representatives as needed.
- Planned promotional events such as trade shows and conferences for new products launch or existing product promotion.
- Performed follow-up calls with customers after each sale was completed.
- Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
- Minutes taken during meetings.
- Trained, managed and motivated employees to promote professional skill development.
Education
BBA - Labor Relations
Institute Of Social Work
Dar Es Salaam, Tanzania 09-2015
High School Diploma -
Raida High School
Dar Es Salaam, Tanzania 10-2010
St.Marks Secondary School
Dar Es Salaam, Tanzania 01-2009
St Mary's Junior School
Dar Es Salaam, Tanzania 09-2007
Skills
- National account management
- Vendor Management
- New Business Development
- Client Relationship Management
- Performance Management
- Sales Tracking
- Marketing strategy
- Operations
- Database Management
- Key Account Management
Affiliations
- Travelling
- Gardening
- Reading & Music
- Networking
Languages
Swahili
First Language
English
Proficient (C2)
C2
French
Beginner
A1
Accomplishments
- Milestone Celebration of 5 years of loyal and Service with Johari Rotana
- Leadership Certificate
Timeline
Sales Manager
Rotana Hotel Management Corporation PJSC
11.2023 - Current
Sales Executive
Rotana Hotel Management Corporation PJSC
06.2022 - 11.2023
Sales Coordinator
Rotana Hotel Management Corporation PJSC
09.2019 - 05.2022
BBA - Labor Relations
Institute Of Social Work
High School Diploma -
Raida High School
St.Marks Secondary School
St Mary's Junior School
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