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Anna Clemence Umburi
Dar es salaam
Summary
Hardworking and reliable professional with strong communication and problem-solving skills. Fluent in English and Swahili, with experience in customer service and teaching. Flexible and ready to work shifts. Focused on delivering excellent service and supporting team success.
Personal Information
Nationality: Tanzanian
Email: annieclemence26@gmail.com Mob: +255 747 277 532
Dar es Salaam, Tanzania
Overview
2
2
year of professional experience
Work History
Swahili Teacher
SUA Secondary School
08.2023 - 09.2023
- Planned and taught lessons, aiding students in exam success
- Guided students with career advice and personal development, which facilitated their growth
- Designed and evaluated tests and projects to track learning progress
Swahili Teacher
Marrie Secondary School
09.2022 - 10.2022
- Simplified complex grammar topics, making learning accessible for students
- Facilitated teamwork activities to foster a supportive classroom environment
Education
Bachelor of Education in Adult And Community - EDUCATION
University of Dar Es Salaam
Dar Es Salaam,Tanzania10-2024
Advance Certificate of Secondary School Examination (ACSEE) -
Machame Girls High School
Kilimanjaro,Tanzania11-2021
Ordinary Certificate of Secondary School Examination (CSEE) -
Masama Girls High School
Kilimanjaro,Tanzania05-2018
Skills
- Excellent communication and handling skills
- Problem-solving and quick decision-making
- Proficient in Microsoft Word, Excel, and PowerPoint
- Proficient in SPSS
- Proficient in STATA
- Familiar with relationship tools (CRM)
- Team collaboration
- Team collaboration
Support Skills
- Answered inquiries and resolved issues politely and efficiently.
- Built strong relationships through clear and effective communication.
- Resolved complaints to maintain satisfaction and loyalty.
- Handled tasks effectively while staying organized under pressure.
Accomplishments
KISA Award
References
- Benjamin Mbughi
Lecturer, UDSM
mbughibenjamin@gmail.com, +255 755 194373
- Wilson Lyembela
Human Resources Liaison, DRA Global
lyembelajnr@gmail.com, +255 765 631977
- Patrick Paskal
Agency Manager, Jubilee Life Insurance
patrickpaskal060@gmail.com, +255 679 227188
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Contract WorkFull TimePart TimeGig WorkWork Location
HybridRemoteOn-SiteImportant To Me
Personal development programsSoftware
Languages
Swahili
Native language
English
Intermediate (B1)
B1
Timeline
Swahili Teacher
SUA Secondary School
08.2023 - 09.2023
Swahili Teacher
Marrie Secondary School
09.2022 - 10.2022
Bachelor of Education in Adult And Community - EDUCATION
University of Dar Es Salaam
Advance Certificate of Secondary School Examination (ACSEE) -
Machame Girls High School
Ordinary Certificate of Secondary School Examination (CSEE) -
Masama Girls High School
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