Hi, I’m
ANICET PHILIP MARO
DAR ES SALAAM
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Tanzania history and culture.
Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of [Location] with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
21
years of professional experience
1
Certification
Work History
SINGITA
Wilderness Field Guide
12.2016 - 07.2020
Job overview
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Informed tour members of safety risks associated with attractions, confirming customer security.
NOMAD TANZANIA LTD
Wilderness Field Guide
05.2006 - 09.2010
Job overview
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Guided groups of up to 10 people on scheduled tours.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
andBeyond (T) Ltd
Wilderness Field Guide
09.1999 - 02.2004
Job overview
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Demonstrated superior professionalism while interacting with customers and vendors.
Education
MWEWE TRAINING SCHOOL ARUSHA TANZANIA
Associate of Applied Science from Wildlife And Wildlands Management
07.2000
MOUNT MERU TOUR GUIDING SCHOOL ARUSHA TANZANIA
High School Diploma
06.1999
Skills
- Client Promotions
- Special Requests
- Operational Improvements
- Guest Satisfaction
- Customer Service
- Guest Experiences
- Staff Management
- Visitor Registrations
Accomplishments
- Achieved Management skill through effectively helping with guests hosting
- Achieved Senior guide level by hard working through self studies and online courses.
- Supervised team of 18 staff members.
Affiliations
- American Marketing Association
Certification
- Licensed Tour Guide 2022 to 2025
- First Aid, Singita Grumeti, 2019 to 2022
Additional Information
I believe we all belong to and, we are part of NATURE. I see that in a big screen and therefore treat each guest under my guiding with that spirit. I’m grateful to every single company I have worked with; I can’t celebrate my success without them included, same to my future employer whom I will get chance to work with, because it is through you that I can leave as many foot prints behind as possible. I am a committed individual with high sense of humor.
Languages
Kiswahili
Native language
English
Advanced
C1
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Wilderness Field Guide
SINGITA
12.2016 - 07.2020
Wilderness Field Guide
NOMAD TANZANIA LTD
05.2006 - 09.2010
Wilderness Field Guide
andBeyond (T) Ltd
09.1999 - 02.2004
MWEWE TRAINING SCHOOL
Associate of Applied Science from Wildlife And Wildlands Management
MOUNT MERU TOUR GUIDING SCHOOL
High School Diploma
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