Angelina Bongi
DAR ES SALAAM
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
2
2
years of professional experience
Work History
Cashier
Pugu Health Center
Dar Es Salaam (Remote)
05.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Retail Worker
Pugu Health Center
Dar Es Salaam (Remote)
01.2023 - 05.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Answered questions about store policies and addressed customer concerns.
Cashier
Kigamboni Health Center
Dar Es Salaam (Remote)
01.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Diploma of Library Records And Information Studies
School of Library Achieve And Documentation Studis
Dar Es Salaam, Tanzania09.2016
Associate of Arts - Library Record And Information Study
School of Library Achieve And Documentation Study
Dar Es Salaam, Tanzania09.2015
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Money Handling
- Reliability and punctuality
- Cash handling and management
Accomplishments
- Trained and mentored 5 employees.
- Completed manager training program.
- Resolved product issue through consumer testing.
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Cashier
Pugu Health Center
05.2024 - Current
Retail Worker
Pugu Health Center
01.2023 - 05.2024
Cashier
Kigamboni Health Center
01.2022 - 11.2023
Associate of Arts - Diploma of Library Records And Information Studies
School of Library Achieve And Documentation Studis
Associate of Arts - Library Record And Information Study
School of Library Achieve And Documentation Study