Angela Nkya
Dar es Salaam
Summary
Resourceful Project Manager with 5 years of expertise in organising business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
Nkya Investment Company Ltd
05.2022 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated and managed third-party contracts related to project deliverables.
- Reported regularly to managers on project budget, progress and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Assistant Director
Nkya Investment Company Ltd
08.2021 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Ensure the work is done by every manager and all license needed are followed up on time E.g TRA , OSHA , NSSF, and CHODAWU
- Launched quality assurance practices for each phase of development
Assistant Manager - Operations
Rock Of Ages Care Limited
02.2020 - 08.2021
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Coordinated with General Manager in different operational issues and promotional activities.
- Monitored employee productivity and optimized procedures to reduce costs.
- Communicated with customers to assess satisfaction with services received.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Monitored key performance metrics to identify areas for improvement.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Senior Management Consultant
Nkya Investment Company Ltd
01.2019 - 01.2020
- Helped develop proactive and successful business policies to meet changing demands.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
- Improved communication at all levels and transformed company culture into more productive atmosphere.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Increased employee satisfaction and motivation through training classes, meetings and special workshops.
- Gathered, documented, and modeled data to assess business trends.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
Education
Master Of Applied Science - Management
Brunel University
United Kingdom 07.2021
Bachelor Of Engineering - Electronic And Telecommunications
Dar Es Salaam Institute of Technology
Dar Es Salaam07.2019
Skills
- Inventory Control
- Vendor Sourcing
- Work Flow Planning
- Compliance Monitoring
- Financial Administration
- Project Planning
- Schedule Management
- Strategic Planning
- Project Management
- Cost Control
- Risk Management
- Stakeholder Communications
- Project Estimation and Bidding
- Advanced Problem Solving
- Client Relations
- Budgeting and Forecasting
- Cost Reduction and Containment
- Functional & Business Requirements
Accomplishments
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of Friday Night Event I.
- Achieved Traffic Lights Violation Monitoring System for Motorcycles through effectively helping with Government work and revenue.
Affiliations
- Golden Girls Mentorship Programme
Certification
- Certified Advanced Microcomputer Applications , University of Dar es salaam Computing Centre - 2013
- ILO and Edu Guide Selfawareness , Certificate of Participation - 2013
- Cheti Cha Uzalishaji Mali , Jeshi La Kujenga Taifa - 2015
- Active Member Recognition, Institute of Engineers Tanzania Award - 2019
Languages
English
Advanced (C1)
Swahili
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Project Manager
Nkya Investment Company Ltd
05.2022 - Current
Assistant Director
Nkya Investment Company Ltd
08.2021 - Current
Assistant Manager - Operations
Rock Of Ages Care Limited
02.2020 - 08.2021
Senior Management Consultant
Nkya Investment Company Ltd
01.2019 - 01.2020
Master Of Applied Science - Management
Brunel University
Bachelor Of Engineering - Electronic And Telecommunications
Dar Es Salaam Institute of Technology
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