Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Languages
Timeline
Generic
AMINA BARUANI BARUANI

AMINA BARUANI BARUANI

Dar es Salaam

Summary

Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

6
6
years of professional experience

Work History

Sales Officer

TANZANIA TELECOMMUNICATIONS CORPORATION
DAR ES SALAAM
01.2022 - Current
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Forecast-ed sales and established processes to achieve sales objectives and related metrics
  • Prepared sales reports with informative graphs and charts to outline key data
  • Responded to customer needs by answering questions and providing detailed information about Products and service rendered by corporation
  • Achieved dramatic sales increase by 150% in 2020/2021 financial year skillfully managing relationships and proactive sales approaches
  • Researched target market and identified customers' unique needs to suggest suitable products
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
  • Directed sales support staff in administrative tasks to help sales reps close business deals

Sales Strategist Officer

TTCL-PESA
09.2020 - 12.2021
  • Developed and executed comprehensive marketing strategies to drive brand awareness and increase market share
  • Identified market expansion opportunities through thorough market analysis and competitor research
  • Managed and spearheaded product development initiatives for the insurance digital platform, ensuring alignment with customer needs and market trends
  • Oversaw underwriting and claim management processes for insurance operations, ensuring compliance with regulatory requirements
  • Led customer acquisition and retention efforts, implementing targeted campaigns and loyalty programs that resulted in substantial growth in clientele
  • Developed and implemented communication strategies across various channels to enhance brand visibility and foster customer engagement
  • Collaborated with cross-functional teams to ensure alignment of marketing efforts with overall business objectives
  • Conducted regular performance analysis and market research to assess campaign effectiveness and identify areas for improvement

Cashier

TTCL-Corporation
01.2020 - 09.2020
  • Work as an intern in Support department performing cashier activities key responsibilities being;
  • Daily sales report preparation
  • Selling products from the system
  • Serving and recharging customers over counter
  • Products allocation
  • System products activation
  • Daily sales reconciliation
  • Mobile money(T-PESA) operation

Customer service representative

TTCL-Corporation
06.2019 - 01.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Fielded customer complaints and queries, fast-tracking for problem resolution
  • Developed strong customer relationships to encourage repeat business

Assistant cashier

CWT SAME
09.2018 - 04.2019
  • To deal with petty cash disbursement
  • Cash withdrawing from different financial institution
  • Report preparation and presentation on daily basis

Education

Bachelor Degree in Accountancy -

College of Business Education (CBE)
01.2018

Diploma in procurement and supplies management -

College of Business Education (CBE)
01.2013

Advanced Certificate of Secondary Education (ACSEE) -

Usongwe Secondary School
01.2011

Certificate of Secondary Education (CSEE) -

MCF-Kilimanjaro Academy
01.2008

Skills

  • Interpersonal and Written Communication
  • Product Demonstrations and Presentations
  • Schedule Coordination
  • Customer Relationship Management (CRM) Software
  • Sales and Marketing
  • Sales Proposal Development
  • Customer Order Management
  • Sales Forecasting
  • Customer Service and Assistance
  • Meeting Arrangements
  • Sales Presentation
  • Tender bidding and evaluation
  • Project supervision
  • Report generation and presentation
  • Microsoft office (Ms word, Excel, PowerPoint and Internet)
  • Accounting Packages (TALLY)
  • Data Processing and Data Analysis
  • CVBS
  • EPIRON

Accomplishments

  • Exceeded sales goals by average of 150% on customer funded projects in 2020/2021.
  • Led team to achieve accomplishment of various projects via Tender Bidding, earning recognition from upper management such as: -

-JNIA TB 3 - Provisioning of Internet and Telephone services.

- PBPA - Provision of Data Network Connectivity for Petroleum Products Discharge and Back Loading Monitoring System (PPDBMS) connecting 23 sites.

- TAA - Provisioning of Data Services to all Airport grounds across the country

- MAFIA ISLAND - Provisioning of internet solution across the island connecting more than 20 hotels, 4 Government offices, Residence and other private institution and more to be connected.

- KIJICHI MGENI NANI AREA - Provisioning of internet solution at the area where there was no fixed internet network for a very long time. Connected up to 101 customers and more to come.

- UCSAF- PUBLIC WIFI SERVICE AT SABASABA GROUNDS – Provisioning of Internet connecting more than 12 Access Points which covered the whole area and provided network solution to exhibitors and civilians.

- DHLDP GROUP-Provision of telephone/voice services solution.

- KISOTA RESIDENTIAL AREA- A collective FTTX project that aimed at providing Data solution to residents, managed to connect more than 100 customers on phase I, II and III.

- JTI/TCC VIRTUAL PRIVATE NETWORK CONNECTION, For CCTV project country wide project successful connected client to the service.

- TANZANIA STANDARD NEWSPAPER (TSN)- A project aimed at providing internet and VPN services successfully.

-KEKO PHARMACEUTICALS : Project for provision of dedicated internet successfully accomplished the project.

- UNITED AFRICAN UNIVERSITY OF AFRICA(UAUT): Successfully connected the institute with dedicated internet services.

- UNITED AFRICAN TECHNICAL COLLEGE (UATC); Successfully managed to secure a great business deal with the institute and provide dedicated internet to customer.

- Exceeded sales goals by average of 150% on TTCL funded projects in 2023/2024.

References

  • Amina Njechele, Regional Manager, TTCL Corporation-DSM South, P.O. Box 40000, 0738261235
  • CPA (T) Issa Washanje, Accounts, Karishoi Consultants, Dar es Salaam, 0754250522
  • Leila Masanga, Ass. Manager Enterprise Business - Large Companies, TTCL-Corporation, P.O. Box 9070, Dar es Salaam, 0738262832

Hobbies and Interests

  • Reading books, especially novels and inspirational books.
  • Eager and enthusiastic when it comes to learning new skills.
  • Meeting different people and exchanging ideas.
  • Listening to music and singing.
  • Cooking.
  • Doing regular physical exercises.
  • Hiking and nature exploration.
  • Meditating.

Languages

  • Swahili
  • English

Timeline

Sales Officer

TANZANIA TELECOMMUNICATIONS CORPORATION
01.2022 - Current

Sales Strategist Officer

TTCL-PESA
09.2020 - 12.2021

Cashier

TTCL-Corporation
01.2020 - 09.2020

Customer service representative

TTCL-Corporation
06.2019 - 01.2020

Assistant cashier

CWT SAME
09.2018 - 04.2019

Bachelor Degree in Accountancy -

College of Business Education (CBE)

Diploma in procurement and supplies management -

College of Business Education (CBE)

Advanced Certificate of Secondary Education (ACSEE) -

Usongwe Secondary School

Certificate of Secondary Education (CSEE) -

MCF-Kilimanjaro Academy
AMINA BARUANI BARUANI