AMINA ABDALLAH KISUJU
Dar es salaam
Summary
Dedicated and experienced professional with a proven track record in community mobilization, stakeholder engagement, and field-level program support. Expertise in driving operational excellence consistently leads to successful program implementation and improved outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Digital Business Program Facilitator
Sheria Kiganjani
06.2025 - Current
- Supported the end-to-end delivery of a 12-week digital business program by facilitating core modules for cohorts of 50+ participants, contributing to a 90% program completion rate.
- Coordinated program logistics for assigned sessions, including managing virtual platform (Zoom/MS Teams) setup, preparing digital materials, and tracking attendance, ensuring smooth daily operations.
- Provided direct participant support by addressing over 200 logistical and technical inquiries, resolving issues promptly and increasing participant satisfaction scores by 15%.
- Collected and synthesized participant feedback after each session, providing summarized reports to the program manager to inform real-time content adjustments and future program improvements.
- Assisted in monitoring participant progress by reviewing assignment submissions and identifying at-risk individuals for additional support, helping to minimize dropout rates.
- Collaborated with program managers and subject matter experts to ensure content was delivered effectively, acting as a key liaison between the curriculum and the participants.
- Contributed to program reporting by documenting session outcomes, participant engagement levels, and key challenges for weekly review meetings.
Community Liason Officer
Tere Company Limited
01.2022 - 04.2025
- Collected and reported qualitative field data on community needs and program feedback, providing the program team with critical insights that informed adaptive management decisions.
- Supported the logistics and coordination of 10+ community-based training workshops and sensitization campaigns, managing attendance, materials, and venue setup to ensure smooth operations.
- Assisted in monitoring program activities by conducting periodic field visits, verifying delivery of services, and identifying challenges for timely escalation to program officers.
- Played a key role in maintaining community trust by transparently explaining program processes and effectively addressing concerns, which minimized grievances and protected the program's reputation.
- Translated complex program information into accessible local languages and formats, ensuring all community members, including vulnerable groups, could access and understand program benefits.
- Facilitated beneficiary outreach and registration for [e.g., a health initiative, agricultural program], successfully mobilizing over 100 community members and ensuring accurate targeting in line with program criteria.
- Effectively advocated for community needs in 10+ high-level internal meetings, resulting in the allocation of resources to address [specific issue, e.g., local road safety].
- Developed easy to understand newsletters and fact sheets in multiple languages, increasing community awareness of company policies and projects by 60%.
- Planned and executed 15+ community events (e.g., health fairs, job fairs) with an average attendance of 100+ people, significantly enhancing the organization's local profile.
Education
MSc - Leadership and Management
Mzumbe University (DCC)
Upanga, Dar Es Salaam12-2025
Bachelor of Science - International Relations and Diplomacy
The Centre For Foreign Relations
Kurasini, Dar Es Salaam11-2020
Skills
- Proficiency in Microsoft office
- Problem-solving
- Adaptability
- Group Facilitation
- Community Mobilization
- Relationship Building
- Conflict Resolution
- Public Speaking
- stakeholder communication
- Collaborative learning
- Proficiency in Microsoft office
- Task delegation
- Facilitation techniques
- Community outreach
- Advocacy
Certification
- Certificate of Certified Customer Care Representative: ISON 2021
- Certificate of Basic Computer Applications: The Open University 2022
Additional Information
Referees:
Mkuu Mwinjuma Jumbe
Managing Director
Email: mkuujumbe8@gmail.com
Tel: 255783818588
Shaymah Rajab Nkawa
Programs Officer
Programs@sheriakiganjani.or.tz
shaymahrajab@gmail.com
0711318975
LANGUAGES
Kiswahili - Native Language
English - Fluent in speaking, reading and writing with high proficiency
Spanish - Intermediate in speaking, reading and writing
Portuguese – Basic in speaking, reading and writing
DISSERTATION
- Year: January - July 2020
- Title: Assessment of Tanzania Economic Diplomacy on Regional Integration of the East African Community
- Requirement: In Fulfilment of requirement for a Bachelor Degree in International Relations and Diplomacy
Disclaimer
I declare that to the best of my knowledge and belief these data correctly describe my qualifications and experiences.
Timeline
Digital Business Program Facilitator
Sheria Kiganjani
06.2025 - Current
Community Liason Officer
Tere Company Limited
01.2022 - 04.2025
MSc - Leadership and Management
Mzumbe University (DCC)
Bachelor of Science - International Relations and Diplomacy
The Centre For Foreign Relations