Summary
Overview
Work History
Education
Skills
Certification
Additional Information
LANGUAGES
DISSERTATION
Disclaimer
Timeline
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AMINA ABDALLAH KISUJU

Dar es salaam

Summary

Dedicated and experienced professional with a proven track record in community mobilization, stakeholder engagement, and field-level program support. Expertise in driving operational excellence consistently leads to successful program implementation and improved outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Digital Business Program Facilitator

Sheria Kiganjani
06.2025 - Current
  • Supported the end-to-end delivery of a 12-week digital business program by facilitating core modules for cohorts of 50+ participants, contributing to a 90% program completion rate.
  • Coordinated program logistics for assigned sessions, including managing virtual platform (Zoom/MS Teams) setup, preparing digital materials, and tracking attendance, ensuring smooth daily operations.
  • Provided direct participant support by addressing over 200 logistical and technical inquiries, resolving issues promptly and increasing participant satisfaction scores by 15%.
  • Collected and synthesized participant feedback after each session, providing summarized reports to the program manager to inform real-time content adjustments and future program improvements.
  • Assisted in monitoring participant progress by reviewing assignment submissions and identifying at-risk individuals for additional support, helping to minimize dropout rates.
  • Collaborated with program managers and subject matter experts to ensure content was delivered effectively, acting as a key liaison between the curriculum and the participants.
  • Contributed to program reporting by documenting session outcomes, participant engagement levels, and key challenges for weekly review meetings.

Community Liason Officer

Tere Company Limited
01.2022 - 04.2025
  • Collected and reported qualitative field data on community needs and program feedback, providing the program team with critical insights that informed adaptive management decisions.
  • Supported the logistics and coordination of 10+ community-based training workshops and sensitization campaigns, managing attendance, materials, and venue setup to ensure smooth operations.
  • Assisted in monitoring program activities by conducting periodic field visits, verifying delivery of services, and identifying challenges for timely escalation to program officers.
  • Played a key role in maintaining community trust by transparently explaining program processes and effectively addressing concerns, which minimized grievances and protected the program's reputation.
  • Translated complex program information into accessible local languages and formats, ensuring all community members, including vulnerable groups, could access and understand program benefits.
  • Facilitated beneficiary outreach and registration for [e.g., a health initiative, agricultural program], successfully mobilizing over 100 community members and ensuring accurate targeting in line with program criteria.
  • Effectively advocated for community needs in 10+ high-level internal meetings, resulting in the allocation of resources to address [specific issue, e.g., local road safety].
  • Developed easy to understand newsletters and fact sheets in multiple languages, increasing community awareness of company policies and projects by 60%.
  • Planned and executed 15+ community events (e.g., health fairs, job fairs) with an average attendance of 100+ people, significantly enhancing the organization's local profile.

Education

MSc - Leadership and Management

Mzumbe University (DCC)
Upanga, Dar Es Salaam
12-2025

Bachelor of Science - International Relations and Diplomacy

The Centre For Foreign Relations
Kurasini, Dar Es Salaam
11-2020

Skills

  • Proficiency in Microsoft office
  • Problem-solving
  • Adaptability
  • Group Facilitation
  • Community Mobilization
  • Relationship Building
  • Conflict Resolution
  • Public Speaking
  • stakeholder communication
  • Collaborative learning
  • Proficiency in Microsoft office
  • Task delegation
  • Facilitation techniques
  • Community outreach
  • Advocacy

Certification

  • Certificate of Certified Customer Care Representative: ISON 2021
  • Certificate of Basic Computer Applications: The Open University 2022

Additional Information

Referees:

Mkuu Mwinjuma Jumbe

Managing Director

Email: mkuujumbe8@gmail.com

Tel: 255783818588


Shaymah Rajab Nkawa
Programs Officer
Programs@sheriakiganjani.or.tz
shaymahrajab@gmail.com
0711318975

LANGUAGES

Kiswahili - Native Language
English - Fluent in speaking, reading and writing with high proficiency
Spanish - Intermediate in speaking, reading and writing
Portuguese – Basic in speaking, reading and writing

DISSERTATION

  • Year: January - July 2020
  • Title: Assessment of Tanzania Economic Diplomacy on Regional Integration of the East African Community
  • Requirement: In Fulfilment of requirement for a Bachelor Degree in International Relations and Diplomacy

Disclaimer

I declare that to the best of my knowledge and belief these data correctly describe my qualifications and experiences.

Timeline

Digital Business Program Facilitator

Sheria Kiganjani
06.2025 - Current

Community Liason Officer

Tere Company Limited
01.2022 - 04.2025

MSc - Leadership and Management

Mzumbe University (DCC)

Bachelor of Science - International Relations and Diplomacy

The Centre For Foreign Relations

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AMINA ABDALLAH KISUJU