Ameir Khamis
Zanzibar,Tanzania
Summary
Dynamic professional with experience at Fisherman Tour, excelling in reservation systems and customer service. Proven ability to enhance guest relations and streamline booking management. Adept at data entry and team collaboration, consistently achieving high standards in itinerary planning and operational efficiency. Committed to continuous improvement in all aspects of service delivery.
Overview
2
2
Languages
3
3
years of post-secondary education
1
1
year of professional experience
Work History
Reservation Trainee
Fisherman tour
Zanzibar, TZ
08.2025 - 10.2025
- Guided Fisherman tour guests through reservation inquiries and booking processes to enhance customer experience.
- Entered tour bookings into reservation system and updated customer records.
- Confirmed fishing tour schedules, availability, and departure times with guests.
- Executed daily data entry to ensure accuracy of customer records and facilitate seamless operations.
- Generated daily itineraries for guests to provide clear and organized travel information.
Food production trainee
Azao Resort and Spa Co. Ltd Zanzibar
Zanzibar, TZ
08.2024 - 11.2024
- Prepared ingredients for daily menu items under supervisor guidance.
- Maintained hygiene standards across production areas and work surfaces.
- Operated kitchen equipment safely during resort meal preparation.
- Followed instructions precisely as given by managers or supervisors while performing tasks.
- Supported stock movement between store, kitchen, and service areas.
- Entered tour bookings into reservation system and updated customer records.
- Confirmed fishing tour schedules, availability, and departure times with guests.
- Team work
Education
Bachelor of Arts - Tourism Management
SUZA
Zanzibar , Tanzania 11.2023 - 10.2026
Skills
- Reservation systems
- Booking management
- Data entry
- Itinerary planning
- Customer service
- Guest relations
- Computer skills
- Team collaboration
- Continuous improvement
Languages
Swahili
First Language
English
Upper Intermediate (B2)
B2
References
Kassim Khamis Ameir
Business man,
Timeline
Reservation Trainee
Fisherman tour
08.2025 - 10.2025
Food production trainee
Azao Resort and Spa Co. Ltd Zanzibar
08.2024 - 11.2024
Bachelor of Arts - Tourism Management
SUZA
11.2023 - 10.2026