AMBOKILE GIDEON TUNTUFYE
ARUSHA
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
12
12
years of professional experience
Work History
VICE CHAIRPERSON OF FINANCE AND PLANING COMMITTEE
EVANGELICAL LUTHERAN CHURCH -KIJENGE PARISH ARUSHA
09.2023 - Current
- Enhanced overall performance by implementing strategic plans and overseeing key initiatives.
- Optimized organizational efficiency through the development of effective policies and procedures.
- Boosted productivity by streamlining communication channels between departments.
- Fostered a positive work environment, promoting employee engagement and satisfaction.
- Oversaw budget management, ensuring financial targets were met without compromising quality or resources.
- Custodian of Church properties
Branch Operations Executive
AZANIA BANK PLC
10.2018 - Current
- Improved branch efficiency by streamlining processes and implementing new systems.
- Developed and maintained a team culture, resulting in high employee retention and satisfaction rates.
- Managed daily operations to ensure optimal productivity and customer service levels.
- Provided staff training and coaching for continuous improvement of overall branch performance.
- Oversaw financial transactions, ensuring accuracy and compliance with regulations.
- Implemented risk management strategies to mitigate potential losses due to fraud or operational errors.
- Collaborated with other branches, sharing best practices for increased organizational success.
- Analyzed performance metrics, identifying areas for improvement and executing corrective actions as needed.
- Generated growth by establishing strong relationships with customers and local businesses.
- Increased client base through targeted marketing initiatives and personalized outreach efforts.
- Achieved sales goals by effectively promoting products and services to existing customers while acquiring new ones.
- Ensured seamless integration during mergers or acquisitions, minimizing disruptions for both employees and clients alike.
- Assessed branch''s market potential, contributing to the development of strategic plans for expansion opportunities.
- Coordinated community involvement activities, strengthening brand reputation within the local area.
- Monitored industry trends and competitor activities, adjusting strategies accordingly to maintain a competitive edge.
- Regularly reviewed policies and procedures, updating them as necessary to remain compliant with regulatory changes or business requirements.
- Facilitated open communication channels between staff members, fostering an environment conducive to collaboration and problem-solving efforts.
- Optimized resource allocation by accurately forecasting staffing needs based on seasonal fluctuations or special events.
- Maintained a safe working environment by consistently adhering to security protocols and procedures.
- Elevated the overall customer experience by proactively addressing concerns or complaints in a timely manner.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Collaborated on operational support tasks to achieve common goal.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Evaluated suppliers to maintain cost controls and improve operations.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Improved employee satisfaction rating by realigning and enforcing policies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Drove team engagement to achieve aggressive company targets.
- Prepared annual budgets with controls to prevent overages.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Agency Supervisor
Azania Bank PLC
04.2015 - 10.2018
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Developed strong relationships with clients, resulting in increased satisfaction and repeat business.
- Mentored junior staff members to improve their skills and performance within the agency.
- Managed multiple projects simultaneously, ensuring timely completion and quality results.
Branch Operations Officer
Azania Bank PLC
02.2012 - 04.2015
- Improved branch efficiency by streamlining operational processes and implementing best practices.
- Enhanced customer satisfaction with prompt issue resolution and personalized service.
- Managed daily operations, ensuring smooth and efficient branch functioning.
- Increased revenue by identifying growth opportunities in the local market and executing targeted marketing campaigns.
- Maintained compliance with all regulations, policies, and procedures to minimize risk exposure for the organization.
- Developed strong relationships with clients to foster loyalty and new business referrals.
- Balanced daily cash and ATM, immediately documenting inaccuracies.
- Reviewed new accounts for required documentation.
- Submitted loan applications to underwriter for verification and recommendation.
Education
Master of Science - Finance And Investment
Institute of Accountancy Arusha
Arusha, Tanzania12.2024
Bachelor of Commerce - Finance
KCA UNIVERSITY
Nairobi, Kenya12.2011
Certified Professional Banker - CPB - Banking
Tanzania Institute of Bankers
Dar Es Salaam12.2011
Skills
- Meeting Facilitation
- Financial Acumen
- Problem solving
- Critical thinking
- Performance evaluation
- Policy development
- Change management
- Decision making
- Management Team Leadership
- Leadership and People Development
- Planning and Coordination
- Change and Growth Management
Languages
English, Swahili
Native language
Timeline
VICE CHAIRPERSON OF FINANCE AND PLANING COMMITTEE
EVANGELICAL LUTHERAN CHURCH -KIJENGE PARISH ARUSHA
09.2023 - Current
Branch Operations Executive
AZANIA BANK PLC
10.2018 - Current
Agency Supervisor
Azania Bank PLC
04.2015 - 10.2018
Branch Operations Officer
Azania Bank PLC
02.2012 - 04.2015
Master of Science - Finance And Investment
Institute of Accountancy Arusha
Bachelor of Commerce - Finance
KCA UNIVERSITY
Certified Professional Banker - CPB - Banking
Tanzania Institute of Bankers
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