Aman Mhone
Dar Es Salaam,Tanzania/Dar es salaam
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Seacliff Court Apartment And Luxury
2022.06 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Entered and updated sensitive customer information during check-ins and room changes.
Night Auditor
Seacliff Court Apartment And Luxury
Dar es salaam , Tanzania
2022.06 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Generated and printed daily financial reports to track hotel performance.
Education
High School Diploma -
Actas Secondary School
Mbezi Makonde,Dar Es Salaam11.2013
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Front Office Management
- Hospitality services
- Issue handling
- Data Entry
Football
I like football since my childhood the most motivated me played like van persie
Languages
English, French, Spanish
Native language
Timeline
Front Desk Receptionist
Seacliff Court Apartment And Luxury
2022.06 - Current
Night Auditor
Seacliff Court Apartment And Luxury
2022.06 - Current
High School Diploma -
Actas Secondary School
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