Ally Hassan Mhando
Dar-Es-Salaam,Tanzania
Summary
Talented in logistics planning with a background in overseeing supply chain operations and coordinating transportation of goods. Strengths include strategizing to optimize workflow, managing inventory control, and improving order accuracy for customer satisfaction. Previously contributed to enhancing logistical efficiency, streamlining processes and reducing operational costs.
Overview
10
10
years of professional experience
Work History
Logistics Planner (Sales & Distribution)
SBC PEPSI (TZ) LTD
DAR-ES-SALLAM, Tanzania
03.2020 - Current
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Developed and implemented efficient routing strategies to minimize delivery times and costs.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Implemented tracking systems using software applications such as Enterprise Resource Planning.
- Investigated root causes of any delays in the supply chain process.
- Developed metrics to measure performance against established goals for cost savings initiatives.
- Managed inventory levels at warehouses according to company policies.
- Planned routes for efficient pick-up and delivery schedules based on driver availability and customer needs.
- Collaborated with internal teams on product launches or promotions that require special shipping arrangements.
- Maintained accurate records of all incoming and outgoing shipments.
- Evaluated current warehouse operations for cost-effectiveness and efficiency gains.
- Monitored stock levels of raw materials and finished goods to ensure timely replenishment.
- Coordinated with vendors on delivery schedules for materials, parts, and products.
- Analyzed supply chain data to identify trends in order fulfillment, shipping times, and customer service issues.
- Developed and implemented logistics plans to optimize transportation, warehousing, and inventory management systems.
Data Analyst
SBC TANZANIA LIMITED
DARESALAAM
01.2016 - 01.2020
- Analyzed and tracked data to prepare forecasts and identify trends.
- Analyzed large datasets to address strategic and operational business questions.
- Developed and implemented data collection systems and strategies to optimize statistical efficiency and data quality.
- Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
- Created data visualizations and reports for management, showcasing findings and recommendations.
Customer Service Representative
Vodacom TANZANIA LTD
DAR-SALAAM, Tanzania
12.2014 - 01.2016
- Identified areas of improvement in customer service processes and suggested changes accordingly
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Ensure controlled access of inbound and outbound calls
- Answering or making calls to clients to learn about their needs, complaints or issues with products or services
- Making sales or recommendations for products or services that may better suit client needs
- Assisting in monitoring customer information in the system
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
Education
PROJECT MANAGEMENT - MONITORING & EVALUATION FOR DEVELOPMENT PROGRAMS
KAMPALA UNIVERSITY(KIUT)
05.2024
DIPLOMA - ACCOUNTANCY & FINANCE
COLLEGE OF BUSINESS EDUCATION (CBE)
Tanzania01.2014
DIPLOMA - SAP MATERIAL MANAGEMENT & LOGISTICS
ALISON EMPOWER COLLEGE
04.2024
CERTIFICATE - ACCOUNTANCY & FINANCE
COLLEGE OF BUSINESS EDUCATION (CBE)
Tanzania01.2012
CERTIFICATE - SECONDARY EDUCATION
MTAKUJA SECONDARY SCHOOL
Tanzania01.2010
Skills
- Warehouse Management
- OSHA Compliance
- Driver Scheduling
- ERP systems proficiency
- Customer Service
- Shipment Coordination
- Warehouse and transportation operations
- [Software] expertise
- Logistics Analysis
- Route Optimization
- Scheduling Coordination
- Transportation Planning
- Cost-reduction strategies
- Reports Generation
Training
- PROJECT MANAGEMENT MONITORING & EVALUATION FOR DEVELOPMENT PROGRAMS, KAMPALA UNIVERSITY (KIUT), 05/2024
- DIPLOMA, SAP MATERIAL MANAGEMENT & LOGISTICS, ALISON EMPOWER COLLEGE, 04/2024
References
- ABDUL HASSAN MHANDO, CUSTOMER COMPLIENCE OFFICER, NSSF, 0656-356071, DSM, Tanzania
- LELLO MMASSY, CHIEF OPERATIONAL OFFICER, CALGO TZ LTD, 0717-947-818, DSM, Tanzania
- SAID JUMBE, MIS MANAGER, SBC PEPSI TZ, 0767-770-105, DSM, Tanzania
Languages
English
First Language
Timeline
Logistics Planner (Sales & Distribution)
SBC PEPSI (TZ) LTD
03.2020 - Current
Data Analyst
SBC TANZANIA LIMITED
01.2016 - 01.2020
Customer Service Representative
Vodacom TANZANIA LTD
12.2014 - 01.2016
PROJECT MANAGEMENT - MONITORING & EVALUATION FOR DEVELOPMENT PROGRAMS
KAMPALA UNIVERSITY(KIUT)
DIPLOMA - ACCOUNTANCY & FINANCE
COLLEGE OF BUSINESS EDUCATION (CBE)
DIPLOMA - SAP MATERIAL MANAGEMENT & LOGISTICS
ALISON EMPOWER COLLEGE
CERTIFICATE - ACCOUNTANCY & FINANCE
COLLEGE OF BUSINESS EDUCATION (CBE)
CERTIFICATE - SECONDARY EDUCATION
MTAKUJA SECONDARY SCHOOL