Allen Manzi
Dar es Salaam
Summary
- Name: Allen Manzi
- Gender: Male
- DoB: 18th March, 1980.
- Marital: Married
- Nationality: Tanzanian
- Contacts: +255-787570248; allmaben@gmail.com
Diligent Operations with proven track record in managing teams and driving operational success. Led initiatives that streamlined processes and enhanced productivity. Demonstrated leadership in strategic planning and conflict resolution.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Chief Manager Electronic Banking
TCB Plc
11.2021 - Current
- Over seeing the Performance of all Digital Channels Platforms including ATM, Mobile and Agency Banking.
- Managing all Projects under the section and subsections- Agency Banking, Cardcentre and Call centre as well as the Technical part.
- Managing all queries falling under E-Channels through the Call centre, Cardcentre and Agency Banking.
Chief Manager Application Support and Operations
TPB Bank PLC
10.2014 - 11.2021
- Overseeing IT Applications and Operations Support across the Bank in issues involving network, Core banking System and IT infrastructure rehabilitation and maintenance.
- Supervising ICT related Preventive Maintenance on the bank.
- Ensuring that all ICT related queries are channelled through Helpdesk System and first-line support is availed through Helpdesk support team.
- Supervising End of Day Closure
Senior Manager, Networks and Infrastructure
Tanzania Postal Bank
03.2009 - 10.2014
- Supervising support team in issues involving network and IT infrastructure rehabilitation and maintenance.
- Ensuring optimum performance of the Bank Network.
- Addressing and resolving possible failures in network. Minimizing down-time as much as possible, planning and designing for network expansion.
- Conducting preventive maintenance for all network equipments and hardware infrastructure including servers, computers, routers, firewalls (Cyberoam and ASA5510) and switches.
Data Network Engineer
Tanzania Telecommunication Company Limited
11.2006 - 02.2009
- Data Networks configuration and maintenance.
- ADSL connections set up and maintenance.
- Switches and Routers (Cisco and NE40 Quidways, Universal Access Nodes, DSLAMs by Huawei) configurations and maintenance.
- VPN Set up and configuration by MPLS and IP configuration.
Systems Engineer
Computer Centre Tanzania Limited
06.2006 - 11.2006
- IT infrastructure (Hardware and Software) maintenance and configuration for Vodacom Tanzania Limited, as support team member.
Education
MSc. - Information Technology and Management
IFM in collaboration with the Avinashilingam University of India
10.2012
BSc. - Computer Engineering and Information Technology
University of Dar es Salaam - Campus College of Engineering and Technology
06.2006
Advanced Level of Secondary Education -
Mzumbe Secondary School
05.2001
Ordinary level Secondary education -
Tosamaganga Secondary School
11.1998
Skills
- Leading a team of nineteen people with three sub-sections Managers
- Mobilizing colleagues on pursuing various network, application and CBS support
- Innovation management
- Data-driven decision making
- Operations management
- Operations planning
- Customer relations
Accomplishments
- Documented and resolved SYstem Performance which led to highly efficient network infrastructure.
Certification
- VISA Payments LAB, 2022
- Security Awareness, 2024, 2025
- Certified Payment Industry Security Implementer - SISA, 2024
- Procurement board training under PSPTB, 2022
- Certificate of Electronics Procurement System, 09/01/19
- MCSA Training, 2016
- ITIL Foundation Training, 2015
- CCNA Security, 2014
- Cyberoam Certified Security Professional, 09/01/13
- Security awareness and audit by e-enhancement, 2012
- CCNA by University Computing Centre (UCC)
- ADSL IP Backbone Operation and Maintenance, by African Advanced Level Telecommunication Institute (AFRALTI)
- Telecommunication Equipments Power Protection, by AFRALTI
- IP Networking over Satellite, by AFRALTI
- Servicing HP Desktop, Workstations and Notebooks (HP Certified Professional), by HP Certification - EMEA
Certification Statement
I, the undersigned certify that to the best of my knowledge and belief these data correctly describe my qualifications, experience and me.
Personal Qualities
- Hard worker
- Resilient
- Fast learner
- Good communication skills
- Team worker
- Flexible
- Self-motivated
- Can work under pressure
Personal Information
- Date of Birth: 03/18/80
- Gender: Male
- Nationality: Tanzanian
- Driving License: Class 'D' driving license.
- Marital Status: Married
Languages
Kiswahili
Native language
English
Beginner
A1
Timeline
Chief Manager Electronic Banking
TCB Plc
11.2021 - Current
Chief Manager Application Support and Operations
TPB Bank PLC
10.2014 - 11.2021
Senior Manager, Networks and Infrastructure
Tanzania Postal Bank
03.2009 - 10.2014
Data Network Engineer
Tanzania Telecommunication Company Limited
11.2006 - 02.2009
Systems Engineer
Computer Centre Tanzania Limited
06.2006 - 11.2006
BSc. - Computer Engineering and Information Technology
University of Dar es Salaam - Campus College of Engineering and Technology
Advanced Level of Secondary Education -
Mzumbe Secondary School
Ordinary level Secondary education -
Tosamaganga Secondary School
MSc. - Information Technology and Management
IFM in collaboration with the Avinashilingam University of India
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