Allen Living Bongole
Computer Engineer
Dar es Salaam,Kigamboni
Summary
I am a dynamic Computer Engineer and IT professional with strong experience in system support, software development, technical training, and administrative leadership. With a proven track record at institutions like the Welding Training Center (WTC) and United African Technical College (UATC), I have successfully overseen recruitment, budgeting, IT operations, marketing strategies, and digital learning initiatives. My work ethic is grounded in problem-solving, adaptability, and delivering tangible results. I seek to contribute to progressive organizations by leveraging my multidisciplinary skills in IT and leadership.
Overview
4
4
years of professional experience
Work History
Administrator & Computer Instructor
United African Technical College (UATC)
10.2024 - Current
- Spearheaded the recruitment and onboarding of qualified staff including computer tutors, welding instructors, and administrative assistants.
- Planned, prepared, and submitted detailed monthly and quarterly budgets, covering staff salaries, training consumables, and operational logistics.
- Coordinated procurement of critical workshop materials such as electrodes, gas cylinders, metal sheets, safety gear, and power tools.
- Designed and executed outreach campaigns using bulk SMS, Google Forms, social media (WhatsApp, Facebook), and physical visits to local universities, VETA centers, and secondary schools.
- Collaborated with local and private companies to increase community visibility and endorsements during public meetings.
- Developed and monitored class timetables, examination schedules, and practical assessments to ensure efficient training delivery.
- Delivered computer training to students on MS Office, internet usage, file management, networking basics, and database creation.
- Provided continuous IT support including lab setup, printer troubleshooting, antivirus management, and system maintenance.
- Prepared end-of-term academic reports, tutor evaluations, and fee collection reports.
- Department: Welding Training Center (WTC)
IT Support Assistance officer
United African Technical College (UATC)
10.2024 - Current
- Delivered tier-one and tier-two IT support to over 200 users, including staff, tutors, and students.
- Configured new laptops, desktops, and projectors; managed printer queues and resolved connectivity problems.
- Maintained wired and wireless network systems; configured access points and routers, and diagnosed DNS/DHCP issues.
- Developed and enforced IT security protocols including antivirus rollout, password policies, and firewall setup.
- Managed access control for learning systems, email platforms, and file-sharing servers.
- Inventoried and labeled over 100 IT assets; coordinated with vendors for warranty claims and maintenance service.
- Trained non-technical staff on Microsoft Office, email setup, file backup procedures, and internet security practices.
- Department: Information Technology
IT Officer (Part-Time)
DCRC CPA Center & African Hub of Business and Technology
09.2023 - Current
- Provided technical support to accounting tutors and students for classroom and lab devices.
- Installed Tally ERP, QuickBooks, and MS Excel on student computers and ensured license activation.
- Trained more than 300 students on accounting software usage, file organization, and monthly report generation.
- Maintained internet and local area network across multiple branches; handled DNS/router conflicts and cable faults.
- Produced over 20+ visual promotional materials including posters, flyers, and social media content for course advertising.
- Provided consultancy to the executive team on IT investments, antivirus subscriptions, backup strategies, and device upgrades.
- Managed Google Workspace accounts, scheduled online classes, and maintained attendance records.
IT Trainee (Intern)
COSEKE Tanzania
07.2023 - 09.2023
- Contributed to the enhancement of JBoss legacy systems, optimizing data access and interface functionality.
- Assisted senior developers in code testing, bug tracking, and troubleshooting during user acceptance tests (UAT).
- Trained clients on using business automation software, document tracking systems, and version control platforms.
- Prepared software documentation and client issue logs to improve post-deployment support quality.
- Supported server-side deployment and minor adjustments during client rollout phase.
- Department: Business Development
IT Trainee (Intern)
Kilombero Sugar Plant
07.2022 - 09.2022
- Diagnosed and repaired malfunctioning PCs, printers, barcode scanners, and industrial control units.
- Assisted in configuring access control switches, network segmentation, and VLAN allocation.
- Worked with Linux server environments to manage user permissions and directory services.
- Contributed to evaluation reports highlighting obsolete IT assets and proposing replacements.
- Documented server backup routines and supported trial restores to validate data safety.
- Department: IT & Technical Services
IT Trainee (Intern)
United African University of Tanzania (UAUT)
07.2021 - 09.2021
- Participated in full installation of new computer labs, including system imaging, licensing, and network setup.
- Diagnosed software conflicts and updated driver packs for printers, scanners, and biometric devices.
- Supported student registration processes and admissions database maintenance.
- Conducted ID card printing operations for new intakes and updated student records in MS Access.
- Provided on-site support during university events, handling PA systems and projector connections.
- Department: IT Department
Education
BSc - Computer Engineering and IT
United African University of Tanzania
11-2024
Advanced Certificate - Secondary Education
Hai Secondary School
07-2020
Certificate - Secondary Education
Makoka Secondary School
11-2017
Certificate - Primary Education
Kilungule Primary School
09-2013
Skills
- Computer Hardware Maintenance & Repair
- Windows & Linux System Administration
- LAN/WAN Configuration & Troubleshooting
- Database Design & SQL Querying
- Web & Software Development (HTML, Java, PHP)
- IT Helpdesk & Ticketing Systems
- Adobe Photoshop & Digital Marketing Tools
- Budget Planning & Resource Allocation
- Project & Staff Management
- Recruitment & Staff Training
- Project Leadership & Initiative
- Client Relationship Management
- Organizational Skills & Efficiency
- Time Management & Prioritization
- Customer service
- Data entry
- Attention to detail
- Office administration
- MS office
- Team collaboration
LANGUAGES
English – Fluent
Kiswahili – Fluent
Training
- Startup Training for African Revival – Handog Global University & UAUT (Jul–Aug 2024)
- Online Startup Capacity Building – Handog Global University (Aug 2024)
- UNESCO UNITWIN Micro-learnable Camp – UAUT (2022)
- Digital Jobs Program – Digital Opportunity Trust Tanzania (2021)
- Design Sprint Camp – UAUT (2021)
- World Friends Korea PAS Volunteer Program – UAUT (2021)
Timeline
Administrator & Computer Instructor
United African Technical College (UATC)
10.2024 - Current
IT Support Assistance officer
United African Technical College (UATC)
10.2024 - Current
IT Officer (Part-Time)
DCRC CPA Center & African Hub of Business and Technology
09.2023 - Current
IT Trainee (Intern)
COSEKE Tanzania
07.2023 - 09.2023
IT Trainee (Intern)
Kilombero Sugar Plant
07.2022 - 09.2022
IT Trainee (Intern)
United African University of Tanzania (UAUT)
07.2021 - 09.2021
BSc - Computer Engineering and IT
United African University of Tanzania
Advanced Certificate - Secondary Education
Hai Secondary School
Certificate - Secondary Education
Makoka Secondary School
Certificate - Primary Education
Kilungule Primary School