ALLAN CHRISTOPHER MGONDA
BANK OFFICER
Dar Es Salaam
Summary
Committed to continuously improving my knowledge base and skills set through diligence and dedication, while upholding integrity and delivering quality work to support organization goals and foster both personal and professional growth
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Cash Officer
United Bank for Africa (UBA) Tanzania
Rufiji & Dar Es Salaam branches, TANZANIA
2021.05 - 2024.12
- Provided customer service by addressing inquiries related to cash operations, enhancing customer satisfaction.
- Oversaw teller accounts, ensuring adequate cash levels for smooth transaction processing.
- Transaction processing by ensuring timely posting of cash transactions into the bank system, and handling foreign currency transaction according to the bank policy
- Conducted risk assessments and implemented corrective measures to enhance cash security.
- Supported branch operations and collaborated with the branch operation manager on various tasks.
Intern
United Bank for Africa (UBA) Tanzania
2020.12 - 2021.05
- Gathered customer insights on products and services to improve quality and inform decision-making.
- Executed voucher posting in bank system and managed data entry with daily reconciliation to ensure financial integrity.
- Performed reconciliation of internal and external accounts to support audit readiness and financial accuracy.
- Managed the handling and processing of external cheques for customer transactions.
Direct Sales Agent
United Bank for Africa (UBA) Tanzania
2020.07 - 2020.11
- Conducted field visits, approached potential customers, and actively promoted and sold bank products to drive sales growth.
- Identified and acquired potential customers, expanding client base and enhancing market presence.
- Delivered clear and precise information to clients, ensuring understanding of product offerings and fostering customer trust.
- Created and delivered weekly sales reports to our team leader.
- To be the undisputed leading and dominant financial services institution in Africa. To be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and by building an enduring institution. Core values include Humility, Empathy, Integrity, Resilience.
Trainee
People Development Forum (PDF)
2018.07 - 2018.09
- Marketing Analysis of Products for The Business
- Executed business management through team collaboration and oversight of projects.
- Developed financial plans and budgets to support business objectives.
- Coordinated milestone scheduling to ensure timely project delivery.
- To have a community with well guaranteed social welfare for all. To identify and address root causes of the problems facing marginalized communities through a strategic approach and methodologies. Core values include Honesty, Genuine Care, Dependability, Solutions, Competence.
Education
Bachelor of Business Administration - Business
Tanzania Institute of Accountancy
DAR ES SALAAM, TANZANIA 2016.10 - 2019.07
Advanced Certificate of Secondary School -
Kigoma Secondary School
KIGOMA TAZANIA 2014.07 - 2016.05
Certificate of Secondary Education -
Mbezi High School
DAR ES SALAAM 2009.01 - 2013.10
Certificate of Primary Education -
Mbula PrimarySchool
TANGA, TANZANIA2009-09
Skills
- Cash management
- Transaction processing
- Fraud detection
- Compliance adherence
- Regulatory compliance
- Data reconciliation
- Risk assessment
- Financial record keeping
- Currency identification
- Customer relationship management
- Customer service
- Sales marketing
- Market analysis
- Effective communication
- Processing speed
- Team support
- Work planning
- Privacy protection
Personal Information
- Date of Birth: 11/16/94
- Gender: Male
- Nationality: Tanzanian
- Marital Status: Single
References
- DR. NKANILEKA LOTI MGONDA, SENIOR LECTURER, UNIVERSITY OF DAR ES SALAAM (UDSM), P.O.BOX 35048, DAR ES SALAAM, DAR ES SALAAM, +255 674 889 123, 0735 889 123, nkanileka@gmail.com, loti@edu.udsm.ac.tz
- DR. AGNES KAGANDA, EXIM BANK (TANZANIA) LTD, PO BOX 1431, DAR ES SALAAM, DAR ES SALAAM, +255 767 899 200, +255 22 229 3000, +255 22 229 3201, agneska@eximbank.co.tz
- ENG. LADSLAUS KIWANGA, BANK OF TANZANIA, PO BOX 2939, +255 767 452 037, ikkiwanga@gmail.com
Hobbies and Interests
- Being updated in Technology
- Reading Books
- Watching News
- Internet Surfing
Languages
- English
- Kiswahili
Attributes And Competence
- Working Skills
- Leadership Skills
- Financial Management
- Entrepreneurship Skills
- Marketing Management Skill
- Computer basic knowledge Application
Certified Training
- Customer Care and Customer Services Techniques
- Persuasive Product Sales and Marketing Techniques
- Intellectual Leadership and Management Techniques
- Time Management and Personal Branding Techniques
- Talents, Career, Employer and Interviews Techniques
Timeline
Cash Officer
United Bank for Africa (UBA) Tanzania
2021.05 - 2024.12
Intern
United Bank for Africa (UBA) Tanzania
2020.12 - 2021.05
Direct Sales Agent
United Bank for Africa (UBA) Tanzania
2020.07 - 2020.11
Trainee
People Development Forum (PDF)
2018.07 - 2018.09
Bachelor of Business Administration - Business
Tanzania Institute of Accountancy
2016.10 - 2019.07
Advanced Certificate of Secondary School -
Kigoma Secondary School
2014.07 - 2016.05
Certificate of Secondary Education -
Mbezi High School
2009.01 - 2013.10
Certificate of Primary Education -
Mbula PrimarySchool