Aliasgar Kakal
Dar Es Salaam
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
BOOK AND FLY TRAVELS LTD
TASNEEM KAKAL
11.2020 - Current
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Worked closely with management staff to create new and lucrative tours.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
TANFOAM LTD
RIAZ SOMJI
04.2018 - 10.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
TANGA GENERAL INDUSTRIED LTD
MUSTAFA MOHAMED
01.2008 - 12.2017
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed senior-level personnel working in marketing and sales capacities.
NOMAD TANZANIA
JULES KNOCKER
01.2004 - 12.2007
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Investigated and resolved customer inquiries and complaints quickly.
- Updated reports, managed accounts, and generated reports for company database.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Education
GED -
BRAEBURN HIGH SCHOOL
NAIROBI09.2002
GED -
JAFFERY HIGH SCHOOL
ARUSHA12.2000
Skills
- Plan Tour Routes
- Time Management
- Knowledge of Vehicles
- Visitor Registrations
- Operation and Control
- Team Management
- Tourism Management
- Microsoft PowerPoint
- Microsoft Excel
- Team Meetings
- Transportation and Travel
- Sales and Merchandising
Languages
Gujarati
Native language
English
Advanced
C1
Swahili
Advanced
C1
Timeline
BOOK AND FLY TRAVELS LTD
TASNEEM KAKAL
11.2020 - Current
TANFOAM LTD
RIAZ SOMJI
04.2018 - 10.2020
TANGA GENERAL INDUSTRIED LTD
MUSTAFA MOHAMED
01.2008 - 12.2017
NOMAD TANZANIA
JULES KNOCKER
01.2004 - 12.2007
GED -
BRAEBURN HIGH SCHOOL
GED -
JAFFERY HIGH SCHOOL
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