ALI MUSSA
ZANZIBAR
Summary
Experienced Bellman with arranging a car. providing excellent customer service. Skilled in anticipating and responding to guest needs with a friendly, proffesional attitude
Overview
2
2
years of professional experience
Work History
Bell Captain
RIU JAMBO HOTEL ZANZIBAR
08.2022 - Current
- Trained and supervised new staff members on baggage handling procedures.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Developed a strong rapport with guests by promptly addressing their needs and providing personalized service.
- Coordinated transportation services for hotel guests, ensuring timely arrivals and departures.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Escorted guests to assigned rooms and transported luggage.
- Stored luggage for guests, retrieving baggage and items when notified.
- Assisted with loading and unloading of luggage from motor coaches and other vehicles.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
Timeline
Bell Captain
RIU JAMBO HOTEL ZANZIBAR
08.2022 - Current
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