Albert Kashaga
IT Technician
Dar es Salaam
Summary
I am an energetic, ambitious person who loves making a difference in the lives of people. I am open-minded, patient, and supportive of people, especially towards inspiring adults to utilize their full potential.
My vast experience working in NGOs has proven to me that, having the right competence within the organization not only helps the organization to achieve its goals and objectives but also, plays a key role in strengthening competitive advantage.
I have a passion for developing competencies needed for different roles within the organization and ensuring every person understands the organization's policies, standards, and procedures, proper utilization of resources, and driving a high-performance culture.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Creative Director
ADOT TANZANIA
01.2024 - 08.2024
- Developed high-impact creative trailers and promotional content for non-profit organizations campaigns from concept to completion.
- Enhanced brand recognition by developing innovative marketing campaigns and visually compelling designs.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Monitored industry trends to keep creative materials fresh and engaging.
- Developed strategic communication and marketing plans to facilitate NGO's growth and awareness to the society.
IT Support-technician
ADOT Tanzania
03.2021 - 08.2024
Responsible for installing, configuring, and maintaining computer hardware and software to ensure optimal performance and minimize downtime. Provide technical support to users by troubleshooting and resolving issues related to desktops, laptops, printers, and other peripherals. Document incidents and service requests on time. Stay up-to-date with the latest technologies and best practices in IT support
Key responsibilities:
- Diagnose and resolve hardware and software problems
- Install and configure computer systems, hardware, and software
- Provide technical support to users in person, over the phone, or remotely
- Monitor and maintain computer systems and networks
- Document incidents and service requests accurately
- Stay updated with the current and latest technologies and best practices in IT support
Education
Bachelor of Information Technology - Information Technology
Microsoft
High School Diploma -
St. Mathew High School
Skills
Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Excellent communication skills, both verbal and written
- Managed time efficiently to complete all tasks within the deadlines
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked well in a team setting, providing support and guidance
- Organized and detail-oriented with a strong work ethic
- Video Editing
- Photography Direction
- Strategic Thinking
- Storyboard creation
- Organizational Skills
Accomplishments
- Supervised a team of six staff members.
- Achieve by structuring a staff member portal that connects them with the organization by introducing Google Workspace for non-profits for monitoring and tracking productivity.
- Collaborated with a team of three in the development of a project that required more manpower than it had and it was accomplished.
- Managed to craft a full detailed and functional Budget for a project that is currently in progress.
Certification
Media Convergence Training - One week
Additional Information
References
Rosemary Choma
Founder and Managing Director
Androse Disability Organization Tanzania
Email: chomakashrosemary19@gmail.com
Contact: +255753678830
Rodrick Nabe
Founder of Road to Success Initiative
Email: rodricknabe44@gmail.com
Contact: +255 674 502 925
George Basheke
MYP/DY Science Teacher in International School of Tanganyika
Email: gbasheke@istafrica.com
Contact: +255 687 844 775
Languages
Swahili
Proficient
C2
English
Proficient
C2
Spanish
Intermediate
B1
Interests
Photography
Cinematography
Travelling
Reading
Listening and Talking to people
Whenever i feel angry and depressed about myself and my life, all i can do to save myself is to see through other people's pain, perception and grief so that i can help them through it out, as by doing so i realize that there somethings in life you need to be grateful they have happened to you as it can be a lesson to learn or an example to certain experience that others can learn from, wether it has taken your life or made whom you are today.
Timeline
Creative Director
ADOT TANZANIA
01.2024 - 08.2024
IT Support-technician
ADOT Tanzania
03.2021 - 08.2024
Bachelor of Information Technology - Information Technology
Microsoft
High School Diploma -
St. Mathew High School
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