ALAWI KOJA
Dar Es Salaam
Summary
Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment.
Overview
14
14
years of professional experience
Work History
Export Documentation Officer
Gulf Badr Group (T) Ltd
2015.12 - Current
- Prepare Shipping Orders to Customers
- Conducted regular audits of export files to ensure compliance with internal policies and regulatory requirements.
- Facilitated seamless communication between internal staff, customers, and external vendors to ensure timely shipment processing and accurate document preparation.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Editing and uploading Loading List sent by Customers into TANCIS system
- Producing Loading Permission from TANCIS system and share to Customers
- Prepare and editing DRAFT BL and sharing to shipper
- Provided exceptional customer service by addressing client inquiries quickly and thoroughly regarding their shipments'' status or documentation requirements.
- Liaised with clients and carriers to ensure timely shipment of goods, reducing lead times and enhancing customer satisfaction.
- Maintained up-to-date knowledge of international trade regulations and compliance requirements, minimizing legal risks for company.
- Managed relationships with key stakeholders such as freight forwarders and customs brokers, ensuring seamless coordination throughout export process.
- Ensured accuracy of export documentation, resulting in increased customer satisfaction and fewer delays at customs.
Import & Export Documentation & Equipment Department
MERLION SHIPPING Pvt LTD
2015.04 - 2015.12
- Tracking container movement
- Preparing Import documentation
- Manifest filling
- Printing invoices including supplementary invoices if any
- Preparing/raising demurrage interim & final invoices
- Reporting ships arrivals to customs (inward report) TANCIS
- Preparing cargo discharging lists (Containers for TRH/TICTS)
- Filling all t invoices and documents in respective order
- Any other duties as assigned by Line Manager/Country Manager
- Preparation and final printing of delivery orders (DO)
- Researching and reporting on external opportunities
- Managing customer journey (customer relationship management)
- Finding and visiting potential customers
- Example of customers I know are Vilas Tawte AFRISIAN GINNING, Ali Fawaz BNM FREIGHT, Shabbir Fazal FORWARD AIR and Banerjee MOHAMMED ENTERPRISES LTD.
Customer Service and Import Documentation
I. MESSINA lINE
2014.12 - 2015.03
- Preparation and final printing of Delivery Orders
- Customer service
- Filling all invoices and documents in respective order
- Filling manifest
- Preparing and issuing invoice
- Preparing extension Delivery orders
- Preparing/raising demurrage interim & final invoices
- Preparing Imports documentation
- Any other duties as assigned by Line Manager/Country Manager
Sales and Documentation
Merlion Shipping
2013.04 - 2014.11
- Preparation and final printing of delivery orders (DO)
- Researching and reporting on external opportunities
- Managing customer journey (customer relationship management)
- Finding and visiting potential customers
- Understanding current and potential customers
- Developing market strategy and plans
- Ensures timely delivery
- Instilling marketing led ethos throughout business
- Preparing Imports and Exports Documentation
- Printing invoices including supplementary invoices if any
- Preparing/raising demurrage interim & final invoices
- Reporting ships arrivals to customs (inward report) TANCIS
- Preparing cargo discharging lists (Containers for TRH/TICTS)
- Filling all invoices and documents in respective order
- Any other duties as assigned by Line Manager/Country Manager
- Container tracking and monitoring.
Office Manager
Hellen Packaging
2011.12 - 2012.12
- Recording office expenditure and managing budget
- Responding to customer requirements and complaints
- Marketing and looking for new customers
- Attending conferences and training
- Writing reports for senior management and delivering presentations.
Assistant City Marketing Office
Tanga City Council
2010.07 - 2010.09
- Finding and visiting potential city customers
- Cash book recording
- Keeping of records
- Bank reconciliation
- Successful Completion of Practical Training.
Education
Degree in Logistics And Transport Management -
National Institute of Transport
Dar Es Salaam, Tanzania06.2026
Skills
- Microsoft office
- Microsoft outlook
- Microsoft Access
- Microsoft internet
- DOCK SMART Imports & Exports software
- Conflict resolution prowess
- Shipping Procedures Mastery
- Maritime Transport Loading
- Documentation preparation
- Client coordination
- Detail-oriented approach
- Shipping Documentation
- Expert Documentation Knowledge
- Customer Relations
- Data Entry
- Excellent Communication
Educational And Training Background
2023 - 2026 NATIONAL INSTITUTE OF TANZANIA (NIT) Bachelor's degree in Logistics and Transport Management
2009 - 2011, TANZANIA INSTITUTE OF ACCOUTANCY (TIA) Diploma in Business Administration, GPA 3.9,
Introduction to Quality management, True,
2007 - 2009, COASTAL HIGH SCHOOL Advanced Certificate of Secondary Education Division THREE in HGE (History, Geography and Economics),
2003 - 2006, MKWAKWANI SECONDARY SCHOOL Certificate of Secondary Education, Division FOUR,
2006 2007, USAGARA SECONDARY SCHOOL (Reseat),
1997 - 2002, MBUYUNI PRIMARY SCHOOL,
Basic Office 2003
Expectations
To be very competent and skillful in Logistics and Transport
Current Address
DAR ES SALAAM, TANZANIA
Language
FLUENT IN ENGLISH & SWAHILI
Hobbies And Interests
RECREATIONAL ACTIVITIES, WATCHING TELEVISION, SPORTS AND TRAVELLING
Personal Information
- Citizenship: TANZANIAN
- Date of Birth: 05/08/90
- Marital Status: MARRIED
References
- MOHAMED MGENI, Assistant Accountant, Tanzania Institute of Accountancy (Singida Campus), P.O.BOX 388, Singida, 0717 968298, 026 2502125
- AYOUB MWABONDO, Line Manager, Merlion Shipping PVT (T) LTD, P.O.BOX 78230, Dar es Salaam, 0779 320 322
- MBWANA MBUKUZI. Branch Manager CRDB BANK Lindi branch. 0767 662 252
Disclaimer
I Alawi Koja certify that all the information provided above are correct to the best of my knowledge and I will remain liable for them.
Timeline
Export Documentation Officer
Gulf Badr Group (T) Ltd
2015.12 - Current
Import & Export Documentation & Equipment Department
MERLION SHIPPING Pvt LTD
2015.04 - 2015.12
Customer Service and Import Documentation
I. MESSINA lINE
2014.12 - 2015.03
Sales and Documentation
Merlion Shipping
2013.04 - 2014.11
Office Manager
Hellen Packaging
2011.12 - 2012.12
Assistant City Marketing Office
Tanga City Council
2010.07 - 2010.09
Degree in Logistics And Transport Management -
National Institute of Transport