AJUAYE KHERI MSESE

Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.

• Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments. 100% of staff are getting PPE, breakfast, lunch and fresh drinking water
• Maintained relationships with vendors to obtain the best pricing on supplies and materials.
• Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
• Oversaw product development initiatives from concept through completion stages. 2 new business developed and started
• Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
• Assisted in the recruitment process by interviewing potential candidates for open positions. employee increased for 30% including 80% of female staff increased
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Conducted regular meetings with senior management team to review progress against established objectives.
• Conducted market research to identify trends, opportunities, and threats in the industry.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Developed marketing strategies designed to increase brand awareness within target markets.
• Established and maintained effective communication with staff members to ensure efficient operations. two new policies established
• Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Tracked monthly sales to generate reports for business development planning.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Administered employee discipline through verbal and written warnings.
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Designed sales and service strategies to improve revenue and retention. one new business of specialized vehicles introduced
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Developed service and sales strategies to improve retention and revenue.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

• Organized the storage of goods in warehouses and monitored inventory levels.
• Established communication protocols among various departments within the port facility. 4 weekly departmental meetings conducted and one Management committee meeting per month
• Interacted with government agencies such as Customs and Border Protection or Coast Guard.
• Assisted in budgeting activities related to port operations expenses such as fuel costs.
• Coordinated with shippers, receivers, customs agents, and other port personnel to ensure efficient operations. 30% of productivity improved
• Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
• Prepared and presented detailed reports on transportation performance metrics to senior management.
• Analyzed transportation market trends to inform strategic planning and competitive positioning.
• Spearheaded development and implementation of efficient transportation strategies, reducing operational costs by significant percentage.
• Conducted regular safety audits and risk assessments, implementing corrective actions to mitigate hazards.
• Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
• Managed accurate inventory of transportation equipment and assets, ensuring optimal availability and utilization.
• Developed and maintained strong relationships with customers, enhancing satisfaction and retention rates.
• Collaborated with IT department to enhance transportation management systems, improving data accuracy and decision-making.
• Identified opportunities to reduce cost and improve productivity.
• Implemented and planned warehouse safety and security programs and activities.

• Established communication protocols among various departments within the port facility.
• Provided technical support during emergency situations at the port such as oil spills.
• Managed the loading and unloading of cargo on vessels efficiently. cargo traffic increased by 38%
• Monitored vessel traffic to plan for efficient use of berths and terminals.
• Coordinated with shippers, receivers, customs agents, and other port personnel to ensure efficient operations.
• Organized the storage of goods in warehouses and monitored inventory levels.
• Resolved disputes regarding shipments or other issues between customers and carriers.
• Supervised dock workers engaged in lifting, transporting, and stacking cargo.
• Communicated with suppliers regarding delivery schedules of materials needed at the port.
• Implemented security measures such as access control systems or surveillance cameras.
• Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment .efficiency boosted by 40%
• Analyzed transportation market trends to inform strategic planning and competitive positioning.
• Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
• Designed and executed training programs on transportation safety standards and operational best practices.
• Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
• Negotiated contracts with external vendors and service providers, ensuring favorable terms and quality service.
• Negotiated with carriers and warehouse operators for services and preferential rates.
• Oversaw team of 100 employees by reviewing performance to promote timely and efficient deliveries and operations.