AGNES ALEXANDER KISININI

Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.

Well motivated with 16years experience in banking assuming different roles such as branch manager role with the responsibility of overseeing branch and agencies performance and ensuring operational efficiency through revenue maximization and cost, Manager credit operational role with the responsibility of analyzing credit applications, disbursement of funds, monitoring of consumer, commercial and MSME loan portfolio, documentation, recoveries and custodianship function. departmental manager at different departments and bank officer role.

Well experienced on retail banking products including agency banking due to practices made at head office and branch level, well equipped development of deferent products to fit the customer's needs and maximise profit to the bank. hard worker, self motivated and talented on initiation of deferent activities to attract the market.

• Double the SME loan portfolio from the position of 2020 to 2023 with the required standard of PAR nd NPL
• Grow the branch loan portfolio by almost 1000% within one year,recruitment of new agents by 60%, growth of deposits and customer satisfaction and staff motivation and retention.
• Consistence in growth of Business banking SME deposits and exceed the targets for three years consecutive. this was done by ringfencing deposits from the government institutions by providing a customized solutions to attract customers to bank with CRDB (containment of fund bleeding)
• Develop a propositions for Education sector development to meet the need of private school owners, the proposition aimed to ringfence cheap deposit from private schools and growth of interest income.
• Participate in renewal of guarantee fund with AGF (African guarantee fund) and ensuring the terms of the contract fit our operating environment and will enable the bank to claim the funds when need arises.
• Develop of KOMBOA loan proposition which was specifically for traders who are importing good, the proposition targets deferent traders at KARIAKOO market who fails to pay import duties on time
• enhance partnership with government institutions and other partners such as RUWASA< TARURA,TANROADS, SIDO, AFDB, to ensure that the bank is benefiting from thier inflows.
• for two years consecutive scoring the highest grade of 5 in PMS due to extraordinary performance of assigned duties.
• Leading a motivating and inspiring them to grow to higher positions some of them have grown to different roles such as branch managers, relationship managers, mangers at head office levels and a like (a poll of over 20 people)
• Second winner 2016 for showing exemplary performance in credit- large branches category.
• Receiving Commendation letter from Managing director for contribution to clean Branch audit report in 2018.

• Providing mentorship programs to children and youth.

• CERTIFICATE IN COMPLETE RETAIL BANKING TRAINING -UDEMY ONLINE COURSE (2023)
• CERTIFICATE IN (CRM) CUSTOMER RELATIONSHIP MANAGEMENT -UDEMY ONLINE COURSE (2023)
• CERTIFICATE IN CORPORATE RISK MANAGEMENT(2021)
• A CONFIDENCE AND CAPACITY BUILDING PROGRAMME FOR FEMALE EMPLOYEES- IFC AND LINDAM (2020-2021)
• CERTIFICATE IN LEADERSHIP PROGRAMME COURSE -STRATHMORE BUSINESS SCHOOL NAIROBI KENYA(2021)
• EXECUTIVE EDUCATION IN WOMEN IN LEADERSHIP PROGRAMME-STRATHMORE BUSINESS SCHOOL – NAIROBI KENYA(2017)
• EFFECTIVE SUPERVISORY SKILLS-THEIOS CONSULTS(2017)
• ENVIRONMENTAL AND SOCIAL RISK MANAGEMENT- AFC CONSULTANT INTERNATIONAL(2016)
• SOLUTION SELLING- E -LEARNING COURSE BY LR MANAGEMENT GROUP
• ESSENTIAL SELLING SKILLS-LEARNING COURSE BY LR MANAGEMENT GROUP
• BANK BRANCH OPERATION MANAGEMENT-LEARNING COURSE BY LR MANAGEMENT GROUP
• ACCOUNTING FUNDAMENTALS -THE LR MANAGEMENT GROUP
• CREDIT RISK MANAGEMENT COURSE-CRDB BANK PLC
• VISA AND PERSONAL BANKING COURSE-CRDB BANK PLC