Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Kesso Mussa

Summary

Proven leader with a track record of enhancing team efficiency and customer satisfaction at Bakers Finest. Skilled in strategic planning and process improvement, adept at logistics coordination and motivating employees. Achieved significant improvements in workflow organization and cross-departmental collaboration, demonstrating a strong ability to meet and exceed targets through innovative solutions and inventory oversight.

Overview

10
10
years of professional experience

Work History

Supervisor of Distribution and Orders

Bakers Finest
Masaki, Dar Es Salam
05.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Achieved results by working with staff to meet established targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted routine inspections to check quality and compliance with established specifications.

Conducted Trading Business

New Life Phone Accessories
Kijitonyama Dar Es Salaam
01.2014 - 06.2024

1. Purchased phone accessories. 2. Sold phone acessories 3. Engaged clients to know requorements and built a clientele for products sold 4. Prepared sales reports and did an inventory of items

Chief Photographer's Assistant

Benphoto Studios
Sinza, Dar Es Salaam
06.2022 - 03.2023
  • Scanned photographs into computers for editing, storage and electronic transmission.
  • Created social media campaigns and posts to promote company's portfolio and improve brand appeal.
  • Planned and prepared for on-location and studio shoots.
  • Digitally edited photos to enhance appearance.
  • Photographed high-quality images for various print and digital projects.
  • Offered image proofs to help clients choose best photos from shoot.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Took photos from different angles and perspectives to capture perfect images.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.

Learners Trainee Assistant

Total Serene Training Centre
Mbezi Dar Es Salaam
06.2019 - 06.2021
  • Supported a diverse range of learning styles through the use of varied teaching methods and resources.
  • Assisted in the development of improved training materials to increase trainee engagement and knowledge retention.
  • Adapted lesson plans as needed based on participant feedback or observed challenges, increasing overall effectiveness of the training program.
  • Provided individualized support for trainees, ensuring a thorough grasp of concepts and successful completion of tasks.

Education

AdvancedGraphic Designing Cettificate - Graphic Desiging

Graphics Center
Dar Es Salaam
06.2022

Certificatein Information Technology - Information Technology

University of Dar Es Salaam Computer Centre
Mbezi Dar Es Salaam
09.2018

AiCSE Level Certification - Six Subjects

Arusha Modern Svhools
Arusha
05.2014

Skills

  • Goal-Oriented
  • Employee Motivation
  • Strategic Planning
  • Process Improvement
  • Inventory Oversight
  • Logistics Coordination

Languages

English and swahili
Bilingual or Proficient (C2)

Timeline

Supervisor of Distribution and Orders

Bakers Finest
05.2023 - Current

Chief Photographer's Assistant

Benphoto Studios
06.2022 - 03.2023

Learners Trainee Assistant

Total Serene Training Centre
06.2019 - 06.2021

Conducted Trading Business

New Life Phone Accessories
01.2014 - 06.2024

AdvancedGraphic Designing Cettificate - Graphic Desiging

Graphics Center

Certificatein Information Technology - Information Technology

University of Dar Es Salaam Computer Centre

AiCSE Level Certification - Six Subjects

Arusha Modern Svhools
Adrian Kesso Mussa