Aspiring in pursuing a career that will create an opportunity to apply myself productively to the best of potential as from the knowledge and skills have acquired. To cultivate confident and persuasive team work; be innovative in the business world, dependable and reliable in supporting and enabling team efforts. Progressive learning and producing genuine long-term development goals. CORE VALUES Pro-active, fast learner, uphold integrity, result driven, intercultural personality, confident, task committed, good communication skills, a listener, persuasive and closing skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HORECA & EVENTS SUPERVISOR
TANZANIA CIGARETTE PUBLIC LIMITED COMPANY
01.2018 - Current
Implement all key HORECA outlets & Events related strategies to achieve or exceed objectives as per annual and strategic plan
Ensure constant availability and visibility of priority brands to Key HORECA outlets and events venues
Manage, coordinate and execute pre-planned calendar of events, keeping within set service level agreements and strict budget parameters
Liaising with activation team and external contractors on ground to ensure executional excellence on all activities
Adhere to all company policies, legal requirements, procedures and ethics and ensure are communicated and implemented
Pre-planned calendar of events, keeping within set service level agreements and strict budget parameters
Liaising with activation team and external contractors on ground to ensure executional excellence on all activities
Adhere to all company policies, legal requirements, procedures and ethics and ensure are communicated and implemented
Maintain and maximize growth potential of existing key customers and respond to customer needs, enquires and address their concerns timely as well as managing HORECA contract signing and compliance
Measure & evaluate executed programs and events against stated and agreed KPIs
Responsible for ROI monitoring ensuring high-quality level of reporting to be received by all stakeholders in timely fashion
Capture and share best practice amongst stakeholders Provide timely and accurate reports on effectiveness of both Key HORECA & Events programs
Manage Key HORECA & Events budget and ensure optimal use of funds and resources and adherence to approved budget amounts
Ensure efficient utilization of work tools in line with company's policies and procedures
Regularly conduct intensive market visit to tackle challenges on ground and get insight on TCC business as well as competitors
Report and provide recommendations to management timely.
RETAIL ASSOCIATE/KEY ACCOUNT
TANZANIA CIGARETTE PUBLIC LIMITED COMPANY
04.2012 - 12.2014
Sell TCC brands to KEY ACCOUNT customers ensuring that key brands in portfolio are available and have sufficient stocks, as well as ensuring optimal visibility and presence of brands throughout his/her area by achieving set volume targets.
Maintains in-trade product quality, rotation of stocks, and continuously strive to influence orders through continuous education of Tobacco industry profitability to KEY ACCOUNT management and point of contact.
Ensures proper handling and care of company assets placed under his/her responsibility (Vehicle, stocks, branded materials etc.) and ensures prompt stock reconciliation as instructed by Branch Accounting manual.
Identifies and recommends branding, promotional opportunities through intuition and interaction with KEY ACCOUNT management and key staff; as well as ensures proper use and placement of Branded materials.
Build and maintain sound customer relations through effective implementation of trade loyalty programs, driving continuous dialogue with KEY ACCOUNT management and key staff, and seeks to assist KEY ACCOUNTs in their vision while securing optimal return on investment.
Ensures promotional and other KEY ACCOUNT programs are properly implemented as directed; and maximize data capturing through accurate work tool utilization including but not limited to TME HH machines.
To perform any other tasks given by line manager.
CSSR-CUSTOMER SERVICE AND SALES REPRESENTATIVE
TIGO, MIC TANZANIA
12.2011 - 04.2012
Package cross selling (Internet packages, airtime packages, mobile devises)
Direct and Cross selling of corporate schemes Highbred clients (High-Net subscribers)
End of day sales reporting and team portfolio management
Provision of smooth and efficient customer service delivery to the satisfaction of walk-in customers
Education
Bachelor’s Degree - Marketing Management
Staffordshire University
Kuala Lumpur, Malaysia
11.2011
Advanced Certificate for Secondary Education -
Green Acres High School
Mbezi Beach, Dar Es Salaam
2008
Certificate for Ordinary Secondary Education -
Green Acres High School
Mbezi Beach, Dar Es Salaam
2005
Skills
Active Listening
Attention to Detail
Written Communication
Teamwork and Collaboration
Flexible and Adaptable
Multitasking Abilities
Self-Motivated
Interpersonal Communication
Certification
Core Selling and Negotiation Training (Certificate of completion)
Effective Field Force (Certificate of completion)
TME Lite Accenture News page (Certificate of completion)
Fit for The Future (Certificate of completion)
I-SECURE Level 2 (Certificate of competition)