Adam Kessy
Dar es Salaam
Summary
Motivated Branch Manager with twelve (13) years of experience in the Banking industry. Offering expertise in customer-centered relationship, implementation and monitoring of Retail Strategy. Energetic self-starter and team builder, able to navigate high-stress situations. Well-versed in negotiation skills, clients’ monitoring and adhering to client business plans.
Overview
16
16
years of professional experience
Work History
Branch Manager
Mwanga Hakika Bank Limited
11.2021 - Current
- Sell and cross-sell bank products and services
- Authorize payments on customers’ accounts above cashiers’ designated limit
- Ensure management checks on accounts opened comply with KYC
- Offer advisory services to customers and bank staff
- Grow, mentor and develop a team of Banking professionals
- Satisfactorily handle all customer complaints to ensure customer satisfaction
- Ensure proper custody and maintenance of branch property and equipment
- Work closely with the Sales and Marketing Manager for product development
- Closely monitor performance of new retail products and advise management on way forward in order to achieve desired objectives
- Grow and ensure efficient and effective delivery of Agency Banking, Merchant Banking amongst other digital banking business development
- Attend any other duties assigned by Head of SME’s & Retail Banking
Senior Relationship Officer
Mwanga Hakika Bank Limited
10.2019 - 10.2021
- Take part in the formulation and drive the implementation of the Retail Strategy.
- To take part in identifying the highest and lowest market segments for various Bank products
- Participate in developing and maintaining relationships with new and existing personal loan clients.
- Daily tracking of high value loans pipelines from all branches.
- Review and prepare credit proposals for high value loans (above TZS 200 million)
- Work closely with the Sales and Marketing Executive for product development.
- Guide and develop Retail Officers – trainee’s professionals.
- Support recovery of Court-case Portfolio including attending courts as Bank witness and influence particular clients to sorting matters out of court and repay their loans.
- Attend any other duties assigned by Head of Corporate Banking
Senior Relationship Officer
EFC Tanzania Microfinance Bank Limited
09.2018 - 09.2019
- Marketing the Bank products and services
- Supervising a team of Relationship Officers and providing support in their growth in terms of portfolio volume and number as well as maintaining quality loan book.
- Ensure Bank products marketing, promotion, delivery and quality are done in line with the bank policies and procedures.
- Achieving deposit targets, ensure that the monthly set deposit targets are achieved or exceeded
Portfolio Officer SME (Relationship Officer)
Akiba Commercial Bank Plc
05.2012 - 08.2018
- Marketing and promotion of the bank products i.e. saving, insurance and loan products.
- Conducting loan assessment and evaluation to new and existing clients and preparation of credit proposals.
- Analyzing financial statements, feasibility studies and loan requests.
- Assessment of the business and security to determine capacity and character of the clients.
- Monitoring and control of loan portfolio to maintain growth as well as quality of the portfolio.
- Collection and recovery of current and non-performing loans to reduce risk to the bank.
- Attend any other duties assigned by Branch Manager
Salesman
Winning Star Trading Company LLC
06.2010 - 04.2012
- Marketing and promotion training and skills on various company’s products
- Attend any other duties assigned by Managing Director
Computer Teacher
Shepherds Primary School
08.2009 - 05.2010
- Teaching computer applications such as Microsoft office, and internet, emailing and social media.
- Attend any other duties assigned by Managing Director
Education
Advanced Diploma - Accountancy
Institute of Accountancy Arusha [IAA]
Arusha12-2009
Advanced Certificate - Secondary Education
Majengo Secondary School
Kilimanjaro02-2006
Certificate - Secondary Education
Arusha Secondary School
Arusha11-2003
Skills
- Good Verbal & Written Communication
- Attention to detail
- Strong Credit Analysis
- Strong Negotiation Skills
- Credit Administration
- Computer Applications
LANGUAGES
English: Fluent (both Written and Spoken)
Swahili; Fluent (both Written and Spoken)
References
Projest, Massawe, Head of Corporate Banking, projest.massawe@gmail.com, 0754-287598, Mwanga Hakika Bank Ltd, P.O. Box 11735, Dar es Salaam
Training
- Name of Institution: Uongozi Institute – Dar es Salaam, Tanzania.
- Duration: 10/2024 – 11/2024
- Nature of Training: Strategic Communication
- Name of Institution: Chartered Institute for Securities & Investment – London, UK.
- Duration: 4/2023 – 6/2023
- Nature of Training: Global Securities & Investments
- Name of Institution: Kenya School of Monetary Studies – Nairobi, Kenya
- Duration: 10/2016 – 11/2016
- Nature of Training: Agricultural Finance
Timeline
Branch Manager
Mwanga Hakika Bank Limited
11.2021 - Current
Senior Relationship Officer
Mwanga Hakika Bank Limited
10.2019 - 10.2021
Senior Relationship Officer
EFC Tanzania Microfinance Bank Limited
09.2018 - 09.2019
Portfolio Officer SME (Relationship Officer)
Akiba Commercial Bank Plc
05.2012 - 08.2018
Salesman
Winning Star Trading Company LLC
06.2010 - 04.2012
Computer Teacher
Shepherds Primary School
08.2009 - 05.2010
Advanced Diploma - Accountancy
Institute of Accountancy Arusha [IAA]
Advanced Certificate - Secondary Education
Majengo Secondary School
Certificate - Secondary Education
Arusha Secondary School
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