Abel James Mndalila
Dodoma
Summary
Experienced in sales and digital marketing with a strong focus on customer relationship management and service excellence. Developed promotional materials for various digital platforms, executed paid search campaigns, and researched new technologies to enhance marketing efforts. Contributed innovative ideas that improved team performance and outcomes, while effectively managing sales pipelines and forecasting. Skilled in data analysis, negotiation, and organizational tasks within the automotive industry.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Sales and Digital Marketing
SMSG African Truck Equipment Limited Company
Dar Es Salaam
06.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Digital Marketing Executive
Cata Media Company
Dodoma
02.2018 - 10.2024
- Developed and implemented digital marketing campaigns across various platforms.
- Managed social media accounts to enhance brand visibility and engagement.
- Conducted market research to identify trends and customer preferences.
- Analyzed customer feedback from various sources to improve user experience.
- Developed and implemented multi-channel digital marketing strategies.
- Executed paid search campaigns on platforms such as Google Adwords and Bing Ads.
- Developed promotional materials for webpages, emails, newsletters and other digital mediums.
- Researched new technologies that could benefit the organization's digital marketing efforts.
Operations Manager
Makundi Transports and Logistics Company
Dodoma
04.2023 - 06.2023
- Managed daily operations to ensure timely logistics service delivery.
- Coordinated transport schedules to optimize resource utilization and efficiency.
- Implemented safety protocols to maintain compliance with industry regulations.
Digital Marketing Specialist
Masaai African Guides DMC
Arusha
02.2021 - 06.2022
- Developed digital marketing strategies for travel campaigns
- Managed social media channels and content calendars
- Created and optimized online ads for target audiences
- Analyzed website traffic using analytics tools
- Collaborated with creative teams for promotional materials
Debt Management Intern
Tanzania Revenue Authority
Iringa
06.2019 - 06.2020
- Assisted in data analysis for tax compliance and revenue collection initiatives.
- Collaborated with teams to develop training materials for staff on tax regulations.
- Supported the implementation of new software tools for efficient tax processing.
Education
Diploma in Business Administration
University of Iringa
Iringa10-2020
Certificate in Business Admnistration
University of Iringa
Iringa 09-2018
Cinematography And Digital Marketing
Kilimanjaro Film Institute
Arusha03-2014
Secondary Education
Al-Hijra Seminary Secondary School
Dodoma11-2012
Skills
- Digital marketing
- Social media management
- Market research
- Data analysis
- Customer relationship management
- Automotive sales techniques
- Customer service
- Sales forecasting
- Negotiation skills
- Brand representation
- Sales pipeline management
- Automotive industry
- Organizational skills
- Web development
- Project management
- Content creation
- Email marketing
- Microsoft dynamics 365
Languages
Swahili
First Language
English
Advanced (C1)
C1
Martial Status
- Married
Age
- 10/01/1995
References
References available upon request.
Timeline
Sales and Digital Marketing
SMSG African Truck Equipment Limited Company
06.2024 - Current
Operations Manager
Makundi Transports and Logistics Company
04.2023 - 06.2023
Digital Marketing Specialist
Masaai African Guides DMC
02.2021 - 06.2022
Debt Management Intern
Tanzania Revenue Authority
06.2019 - 06.2020
Digital Marketing Executive
Cata Media Company
02.2018 - 10.2024
Diploma in Business Administration
University of Iringa
Certificate in Business Admnistration
University of Iringa
Cinematography And Digital Marketing
Kilimanjaro Film Institute
Secondary Education
Al-Hijra Seminary Secondary School