ABDULRAHIM SADIK
Dar-Es-Salaam,Tanzania
Summary
Accomplished Retail Sales Professional experienced in developing effective sales strategies and financial reporting. Enhanced team performance and customer satisfaction through recruitment and relationship management. Focused on optimising retail operations and driving business growth while mentoring and training employees.
Overview
3
3
Languages
7
7
years of professional experience
Work history
General sales manager
Gravity Afro Limited
Dar es Salaam, Dar es Salaam Region
2020.02 - 2025.12
- Optimised sales methods to best engage, acquire and retain customers.
- Monitored sales performance regularly to identify areas of improvement.
- Maintained high standards of customer service, ensuring client retention.
- Built strong relationships with customers for repeat business opportunities.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Resolved customer complaints promptly, maintaining company reputation.
- Managed inventory effectively to ensure timely delivery of products.
- Coordinated with other departments for smooth functioning of operations.
Front office secretary
Africarriers
Dar es Salaam, Dar es Salaam Region
2019.02 - 2019.06
- Maintained professional appearance of front office area for welcoming guests.
- Managed queries in person, by phone and via email with exceptional customer care.
- Scheduled appointments for management using a digital calendar system. for upper management using a digital calendar system.
- Generated client correspondence via email or letter, maintaining professionalism at all times.
- Assisted in managing company database systems for efficient record-keeping.
Education
Tally
Power Computers
Dar es Salaam, Dar es Salaam RegionSkills
- Sales forecasting
- Retail sales strategy
- Inventory management
- Inventory control systems
- Sales reporting
- Staff recruitment
- Client relationship
- Time management efficiency
- Inventory management
Languages
Swahili
Native
English
Fluent
Hindi
Advanced
References
References available upon request.
Timeline
General sales manager
Gravity Afro Limited
2020.02 - 2025.12
Front office secretary
Africarriers
2019.02 - 2019.06
Tally
Power Computers