Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Personal Information
Timeline
Generic

ABDULKARIM MSANGI

Dar es Salaam

Summary

Highly skilled and results-driven System Administrator with 9+ years of experience in managing, maintaining, and securing IT infrastructure. Proven expertise in Linux and Windows server environments, virtualization (VMware, Proxmox), network configuration, and system performance tuning. Adept at automating processes using scripting languages such as Bash, and experienced in containerization technologies like Docker and Kubernetes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

System Administrator

Office of the Treasury Registrar (OTR)
Dar es Salaam
11.2020 - Current
  • System Setup & Configuration: Installed and configured servers, computer systems, and network devices; deployed operating systems and applications to ensure optimal performance and compatibility.
  • DevOps & Automation: Implemented automated workflows to streamline development, deployment, and operational processes, enhancing system reliability and delivery speed.
  • System Monitoring & Maintenance: Monitored infrastructure performance (servers, networks, storage), proactively resolved issues including hardware failures, software bugs, and network bottlenecks.
  • Backup & Disaster Recovery: Established and maintained backup routines and disaster recovery plans to ensure data integrity and quick recovery from outages or failures.
  • Security Management: Maintained system and network security by applying patches, configuring firewalls, antivirus tools, and enforcing access controls to protect against vulnerabilities.
  • Technical Support: Provided user support and troubleshooting for hardware, software, and network-related issues; trained staff on IT best practices and system usage.
  • Budgeting Officer: Supported the ICT Directorate as a Budgeting Officer, responsible for preparing annual ICT budgets, Action Plan and Cash flow, tracking directorate budget expenditures, and produced performance budget reports.

Information and Communication Technology Officer (ICTO)

Chato District Council
03.2019 - 10.2020
  • Oversaw the technical direction and daily operations of the Council’s ICT Unit, ensuring alignment with organizational goals.
  • Provided ICT training and awareness programs to build staff capacity and promote best practices across departments.
  • Drafted and reviewed IT policies and procedures, enhancing internal controls and reducing organizational risk.
  • Provided technical support for Point of Sale (POS) systems, including installation, maintenance, and troubleshooting of hardware and software.
  • Designed, configured, and administered LAN/WAN infrastructure, internet/intranet services, and voice networks across the Council offices, Health Centers, and District Hospital.
  • Acted as the liaison with the Ministry for systems hosted at the central level (e.g., PlanRep, FFARS, LGRCIS), reporting incidents and coordinating technical support for issue resolution and system continuity.
  • Advised senior management on ICT improvements, upgrades, and risk mitigation strategies to enhance service delivery.

System Administrator

Tanzania Education and Research Network (TERNET)
Dar es Salaam
10.2015 - 02.2019
  • Administered and maintained server infrastructure, including physical and virtualized environments (KVM, Proxmox), supporting national education and research institutions.
  • Managed a heterogeneous environment of 20+ Linux/Unix and Windows servers, achieving 99.9%+ uptime through proactive maintenance and monitoring.
  • Implemented and maintained core services such as DNS, DHCP, LDAP, Mail Servers (Zimbra Collaboration Suite), and Web Servers (Apache/Nginx), ensuring secure and scalable operations.
  • Deployed and configured Nagios for system and network monitoring, enabling real-time alerting and improved fault detection.
  • Optimized infrastructure performance and reliability with a focus on system integrity, data confidentiality, and security hardening.
  • Provided Direct Engineering Assistance (DEA) in the design and deployment of network infrastructures for member institutions, including on-site support and network simulation testing.

Education

BSc. - Computer Science

Institute of Finance Management (IFM)
11.2014

Advanced Certificate of Secondary Education (ACSE) -

St. Anthony’s High School
01.2011

Certificate of Secondary Education (CSE) -

St. Anthony’s High School
01.2008

Certificate of Primary School -

Mbagala Kuu Primary School
01.2004

Skills

  • Linux & Windows Server Administration
  • Virtualization (KVM, VMware, Proxmox)
  • Hardware & Software Maintenance
  • CI/CD: GitLab CI/CD
  • Docker & Kubernetes
  • System Automation & Scripting
  • Networking & Infrastructure
  • Server & Network Infrastructure: DNS, Mail, Web, and DBMS (MySQL, PostgreSQL, MariaDB)
  • Firewall & Security Configuration
  • Prometheus
  • Grafana
  • SIEM Tools
  • System Monitoring (Nagios, Observium)

Certification

  • PMPs - Project Management Institute
  • CAPMs - Project Management Institute
  • Search campaigns - Google Ads
  • Shopping campaigns - Google Ads
  • Advanced Google Analytics - GA Academy

References

  • Lilian Mungure, Principal ICTO, Office of the Treasury Registrar, Dar es Salaam, Tanzania, 0767420096, lilian.mungure@tro.go.tz
  • Magesa Mihayo, Chief Technical Officer, Tanzanian Education and Research Network (TERNET), P.O Box 95062, Dar es Salaam, Tanzania, 0713722002, magesa.mihayo@ternet.or.tz

Languages

  • English, Fluent
  • Swahili, Native

Personal Information

Title: System Administrator

Timeline

System Administrator

Office of the Treasury Registrar (OTR)
11.2020 - Current

Information and Communication Technology Officer (ICTO)

Chato District Council
03.2019 - 10.2020

System Administrator

Tanzania Education and Research Network (TERNET)
10.2015 - 02.2019

BSc. - Computer Science

Institute of Finance Management (IFM)

Advanced Certificate of Secondary Education (ACSE) -

St. Anthony’s High School

Certificate of Secondary Education (CSE) -

St. Anthony’s High School

Certificate of Primary School -

Mbagala Kuu Primary School

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