Summary
Overview
Work History
Education
Skills
Gym, music, movies,reading
Languages
Timeline
Manager

Abdul Mwaipaja

Dar es Salaam

Summary

Proven Manager at Nyumbani Lounge with a track record of enhancing customer satisfaction and team performance. Skilled in customer service and driving, I excel in time management and team leadership, consistently achieving sales targets at Kilimanjaro Milk. My approach prioritizes decision-making and effective communication, ensuring high-quality service delivery and improved business processes.

Overview

7
7
years of professional experience

Work History

Manager

Nyumbani Lounge
08.2019 - 02.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Personal Assistant

Lady JayDee
08.2018 - 02.2023
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Driving her.

Sales

Kilimanjaro Milk
09.2015 - 03.2017
  • Driving company's vehicle as navigating around the city for marketing and sales activities.
  • Achieved sales targets consistently through effective market analysis and tailored sales strategies.
  • Performed market research to cater sales promotion incentives and increase sales.


Education

Secondary Education

Mbezi Inn Secondary Shool
Dar Es Salaam, Tanzania
10-2010

Primary School Education

Ubungo Kisiwani Primary School
Dar Es Salaam, Tanzania
09-2006

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • writing
  • acting
  • computer usage
  • driving

Gym, music, movies,reading

I love working out religiously, listening to music ,as an actor i also like watching movies from different actors and producers. 

Languages

Swahili
Native language
English
Upper intermediate
B2

Timeline

Manager

Nyumbani Lounge
08.2019 - 02.2023

Personal Assistant

Lady JayDee
08.2018 - 02.2023

Sales

Kilimanjaro Milk
09.2015 - 03.2017

Secondary Education

Mbezi Inn Secondary Shool

Primary School Education

Ubungo Kisiwani Primary School

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Abdul Mwaipaja