Mariam Ally
HR Officer
Arusha
Summary
Highly organized and detail-oriented HR professional with 2 years of experience in human resources management and Sales and Customer. Proven ability to manage recruitment processes, employee relations, and administrative tasks efficiently and effectively. Skilled in communication, interpersonal skills, and problem-solving.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Secretary
Ivytrend
03.2023 - Current
- Answer customers queries regarding stock orders such as special orders, repairs and returns
- Responsible for provide prompt, courteous and superior services to our customers
- Create and maintain positive relationships with customers
- Contact customers when new stocks arrived
- Answer customers questions and queries concerning our products and services
- Checking and monitoring inventory
- Making payments to suppliers
- Coordinate and assist with any order related issues with our regional sales repetitive
- Keeping financial records.
Human Resources Officer -Intern
Institute of Accountancy Arusha (IAA)
12.2021 - 11.2022
- Establish clear performance metrics for each contracted service (cleaning, security, catering, etc.)
- Schedule regular meetings with service providers to discuss performance and address any concerns
- Conduct periodic on-site inspections to verify service quality meets established standards
- Implement a system for receiving and handling employee feedback on service
- Develop and maintain a schedule for vehicle maintenance and repairs
- Oversee the fueling and logistics needs for company vehicles
- Track driver performance and ensure adherence to safety regulations
- Collaborate with procurement to manage vehicle replacement or upgrades as needed
- Schedule regular equipment inspections and cleaning
- Coordinate with IT and other departments for specific equipment maintenance needs
- Maintain a log of all maintenance activities for future reference
- Develop a preventative maintenance schedule for all office equipment
- Provide clear instructions and delegate tasks to office assistants, drivers, and messengers
- Conduct performance evaluations and provide ongoing feedback to improve efficiency
- Maintain a positive work environment and address any staff concerns promptly
- Conduct regular inspections of all office areas to ensure cleanliness standards are met
- Address any cleanliness issues with the cleaning service provider promptly
- Collaborate with other departments to promote a clean and organized work environment.
Assistant Human Resources Officer-Trainee
National Social Security Fund (NSSF)
03.2019 - 05.2019
- Managed the entire recruitment process, from advertising positions to screening resumes, conducting interviews, and making hiring recommendations
- On boarded new employees, ensuring they completed all necessary paperwork and received proper training
- Maintained employee records, including leave requests, performance evaluations, and disciplinary actions
- Provided administrative support to the HR department, including scheduling meetings, preparing reports, and managing travel arrangements
- Answered phones, directed calls, and responded to inquiries in a professional and courteous manner.
Education
Bachelor Degree In Human Resources -
Moshi Cooperative University
Moshi 01.2017 - 04.2020
Advance Certificate of Secondary Education -
Anna Gamazo Secondary School
Arusha 01.2015 - 04.2017
Secondary Education -
Engarenarok Tetra Secondary School Center
Arusha 01.2010 - 04.2015
Skills
Technology Application
Mult-tasking and time management
Human Resources Management
Recruitment and Selection
Employee Relations
Performance Management
Strong analytical skills
Interpersonal skills
Problem-Solving
Customer care skills
Work ethics and coaching skills
Sales and marketing
Strong vision and strategic capability
Evaluating and decision-making
Microsoft Office Suite (Excel, Word, Power Point and Outlook)
Technology Application
Accomplishments
- Students Human Resources Club, 2017, 2020, Award for participation in Human resources Club, Moshi Cooperative University
- Tanzania Employment Service Agency (TAeSA), 2021, 2022, Certificate of completion Internship training, Institute Of Accountancy Arusha
Age
27
Personal Information
Nationality: Tanzanian
References
- Deodatus Mchaki, System Administrator, Institute of Accountancy, +255713231467, dmchaki@iaa.ac.tz
- Ally Msuya, Radiologist, Ocean Road Hospital, +255753702728, allyidrsy@outlook.com
- Mansoor Mohamed Ally, Chief Executive Assistant, GF Trucks & Equipment, +255716289809, mansoormoh26@gmail.com
Disclaimer
I, Mariam K Ally, solemnly declare that all the above information is correct to the best of my knowledge.
Timeline
Secretary
Ivytrend
03.2023 - Current
Human Resources Officer -Intern
Institute of Accountancy Arusha (IAA)
12.2021 - 11.2022
Assistant Human Resources Officer-Trainee
National Social Security Fund (NSSF)
03.2019 - 05.2019
Bachelor Degree In Human Resources -
Moshi Cooperative University
01.2017 - 04.2020
Advance Certificate of Secondary Education -
Anna Gamazo Secondary School
01.2015 - 04.2017
Secondary Education -
Engarenarok Tetra Secondary School Center
01.2010 - 04.2015