Abdalah Mohammed Twaha
Dar Es Salaam
Summary
Enthusiastic and dedicated customer service professional seeking a position at the new furniture store opening on March 13th. Committed to providing exceptional service and ensuring customer satisfaction through effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Almehza Investments Limited
09.2022 - Current
- Assisted customers with inquiries regarding products and services, ensuring a high level of customer satisfaction.
- Handled transactions efficiently while maintaining accurate records of sales.
- Collaborated with team members to improve service delivery and resolve issues promptly.
- Maintained a clean and organized workspace, contributing to a positive shopping environment.
Salesperson
Kalisia Trade and Services Limited Tanzania
02.2018 - 08.2022
- Provided excellent customer service by greeting customers and assisting them in finding products.
- Recommended products based on customer needs and preferences, leading to an increase in sales.
- Participated in inventory management and restocking of merchandise to ensure product availability.
- Developed strong product knowledge to better assist customers with their inquiries.
Customer Service Representative
BKM Rice Mill Limited
02.2017 - 02.2018
- Assisted with transporting items into warehouse.
- Contributed to organizing and maintaining inventory levels.
- Coordinated efforts with distributor for efficient delivery networks.
Education
Kondoa Secondary School
Dodoma Skills
- Excellent verbal and written communication skills
- Strong interpersonal skills with a focus on customer satisfaction
- Ability to handle customer inquiries and complaints effectively
- Proficient in using point-of-sale systems and handling transactions
- Detail-oriented with strong organizational skills
- Team player with the ability to work independently
References
Mr Boniface Onesmo- 0679626466
Mr Bamwesiga Kabete- 0745142047
Timeline
Customer Service Representative
Almehza Investments Limited
09.2022 - Current
Salesperson
Kalisia Trade and Services Limited Tanzania
02.2018 - 08.2022
Customer Service Representative
BKM Rice Mill Limited
02.2017 - 02.2018
Kondoa Secondary School